Anna Hill
Melbourne,VIC
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
34
34
years of professional experience
Work History
Retail Worker
Lorralee Hairdressing
01.1990 - 02.2024
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Delivered exceptional customer service with a friendly demeanor, resulting in increased repeat business.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Boosted daily sales performance by engaging customers on the shop floor and offering tailored solutions based on their needs.
- Assisted customers with prompt and polite support in-person and via telephone.
Education
HSC - Hairdressing Diploma
Presentation College Gippsland
Latrobe Valley Victoria Skills
- Attention to Detail
- Goal-Driven
- Order Processing
- Professional Appearance
- Product Merchandising
- Shipment Receiving
- Stock replenishment
- Display Maintenance
- Engaging with Diverse Customers
- Cash Handling
- Adaptable and Flexible
- POS Software
- Store Opening and Closing
- Cash Register Operation
- Store Policies and Procedures
- Problem-Solving
- Staff training
Relocated from regional Victoria to South Melbourne
Family member relocated to city for work have joined them
Timeline
Retail Worker
Lorralee Hairdressing
01.1990 - 02.2024
HSC - Hairdressing Diploma
Presentation College Gippsland
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