Anna Jasinska
Southport,QLD
Summary
Highly-qualified Customer Assistant and Store Lead with expertise in store opening and closing procedures, money handling and merchandising. Manages tasks with accuracy and great time management abilities. Smoothly monitors security and serves diverse customer needs.
Overview
8
8
years of professional experience
Work History
Sales Assistant
Lush
Robina, Gold Coast, QLD
10.2025 - Current
- Provided high-volume, face-to-face customer service, effectively managing inquiries and resolving issues to enhance customer satisfaction.
- Built strong relationships with customers, contributing to a collaborative and energetic team environment.
- Organised stockroom shelves and racks to align with store layout and product categories, improving accessibility for staff and customers.
Store Lead
Tiny Trader
Robina, Gold Coast, QLD
09.2025 - 02.2026
- Supervised daily store operations and ensured compliance with company policies.
- Monitored sales trends and provided actionable feedback to optimize product selection.
- Performed daily audits of store's physical condition, cleanliness, product placement, and pricing accuracy to ensure operational standards.
- Assisted customers with product inquiries and effectively resolved issues to enhance customer satisfaction.
Sales Associate
The Memo
Fitzroy, Melbourne, VIC
05.2024 - 07.2025
- Assisted customers in selecting products and offered tailored recommendations to enhance shopping experience.
- Fostered strong relationships with clients to drive repeat business and customer loyalty.
- Managed inventory levels to maintain optimal stock for seamless operations.
- Maintained store cleanliness and organized merchandise displays effectively.
Stockroom Assistant
Marks & Spencers
Chesterfield, England
09.2017 - 02.2023
- Prepared orders for shipment by selecting, packing, labeling and shipping items according to customer specifications.
- Organised stockroom layout to enhance inventory accessibility and workflow.
- Trained new employees on stockroom procedures, ensuring adherence to best practices.
- Reported discrepancies between expected delivery quantities and actual arrivals to maintain inventory accuracy.
Education
High School Diploma -
St Mary's Catholic High School
Chesterfield, England06-2019
Skills
- Customer service
- Team collaboration
- Visual merchandising
- Issue resolution
- Attention to detail
- Problem solving
- Time management
- Adaptability
- Business operations
Timeline
Sales Assistant
Lush
10.2025 - Current
Store Lead
Tiny Trader
09.2025 - 02.2026
Sales Associate
The Memo
05.2024 - 07.2025
Stockroom Assistant
Marks & Spencers
09.2017 - 02.2023
High School Diploma -
St Mary's Catholic High School