Anna Nguyen
Endeavour Hills,VIC
Summary
Motivated administration support officer and education support officer, with strong leadership qualities and focus on achieving program goals. Oversaw internal administrative activities through program planning, guidance and leadership. Expert at coordinating program logistics. Highly organized with vision and enthusiasm to achieve program goals and objectives.
Overview
13
13
years of professional experience
Work History
Education Support Officer
Endeavour Hills Specialist School
Endeavour Hills, VIC
01.2024 - Current
- Reviewed and approved vendor invoices.
- Monitored office services mailbox for business support needs and requests.
- Provided administrative assistance to management team.
- Utilising the Pragmatic Organisation Dynamic Display (PODD) book and devices to assist with non-verbal students
- Assisting students in groups to complete work tasks
- Attending weekly staff meetings
- Attending professional development.
- Administered supervision, exercising independent judgment to select proper course of action in policies and procedures.
- Monitored development, implementation and updates of individualized care plans.
Learning Support Officer
St Paul Apostle South Primary School
Endeavour Hills, VIC
01.2012 - 01.2024
- Supporting students with Autism Spectrum Disorder, ADHD, and Intellectual Disability.
- Automated office operations, managing internal communications, correspondence, record tracking, and data entry.
- Distributed memos and updates to apprise departments and divisions of corporate objectives and developments.
- Met one-on-one with autism students and implemented targeted behavioral plans.
- Communicated affirmatively and promoted positive attitudes with every student.
- Collaborated with teacher to develop personalized and successful learning strategies.
- Supported students with personalized accommodations, extra assistance and educational assessments.
- Attending PSGs, team meetings, PDs.
Education
Certificate II Business Administration -
Northern Melbourne Institute of Tafe
Berry Street Education Model -
Berry Street
08.2024
Certificate IV Education Support -
EduTrain Australia
11.2014
Certificate of Education Integration Aide -
Royal Melbourne Institute of Technology
02.2011
Phonological Awareness Program Level 1 & 2 -
VersaLearn
Lego Club Program -
VersaLearn
Speech Therapy Assistant Program (STA) -
VersaLearn
Diabetes in Schools and Early Childhood -
Diabetes Victoria
Certificate III Children's Services -
Avocare Dandenong
Certificate II Retail -
Northern Melbourne Institute of Tafe
Skills
- Clerical Support
- Workflow Optimization
- Calendar Management
- Disciplinary Actions
- Fiscal Management
- Academic Standards Management
- State Testing Support
- Team Building
- Staff Development
References
References available upon request.
Timeline
Education Support Officer
Endeavour Hills Specialist School
01.2024 - Current
Learning Support Officer
St Paul Apostle South Primary School
01.2012 - 01.2024
Certificate II Business Administration -
Northern Melbourne Institute of Tafe
Berry Street Education Model -
Berry Street
Certificate IV Education Support -
EduTrain Australia
Certificate of Education Integration Aide -
Royal Melbourne Institute of Technology
Phonological Awareness Program Level 1 & 2 -
VersaLearn
Lego Club Program -
VersaLearn
Speech Therapy Assistant Program (STA) -
VersaLearn
Diabetes in Schools and Early Childhood -
Diabetes Victoria
Certificate III Children's Services -
Avocare Dandenong
Certificate II Retail -
Northern Melbourne Institute of Tafe
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