Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Anna Nguyen

Ryde,NSW

Summary

Sales assistant with three years of experience excels in driving growth and enhancing customer experiences through innovative sales strategies and personalized service. Demonstrates expertise in inventory management, team collaboration, and visual merchandising, consistently surpassing sales targets. Passionate about leveraging advanced product knowledge and engagement techniques to foster customer loyalty and achieve strategic business goals.

Overview

3
3
years of professional experience

Work History

Retail Assistant

Trippas White Group
Mosman, NSW
09.2022 - Current
  • Drove sales growth through personalized customer service, product knowledge, and upselling techniques. Consistently met and exceeded monthly targets.
  • Optimized sales processes, reducing transaction time, and improving customer satisfaction. Implemented an efficient inventory management system.
  • Maintained meticulous records of sales transactions and inventory. Ensured compliance with company policies and procedures at all times.

Sales Associate

Polo Ralph Lauren
Homebush, NSW
09.2023 - 12.2023
  • Assisted customers in product selection, enhancing their shopping experience. Maintained store organization and visual appeal, contributing to a welcoming atmosphere.
  • Consistently met sales targets through effective product knowledge and customer service. Collaborated with team to implement successful promotional strategies.
  • Managed inventory with precision, ensuring accurate stock levels. Processed transactions efficiently, maintaining high standards of accuracy in financial operations.

Duty Manager

San Churro Chocoloteria
Glebe, NSW
11.2021 - 08.2022
  • Led team of 5, optimized operations, boosted customer satisfaction. Implemented new training program, reducing staff turnover and improving service quality.
  • Revamped inventory management system, minimizing waste and increasing profitability. Introduced digital ordering platform, enhancing efficiency and customer experience.
  • Fostered strong team spirit, improving communication and productivity. Partnered with local suppliers to create unique seasonal offerings, driving sales growth.

Education

Bachelor of IT - Data Science

Macquarie University
Sydney, NSW
11-2024

Skills

  • Signage updating
  • Visual merchandising
  • Sales Strategies
  • Team Collaboration
  • Upselling Technique
  • Product Training

Languages

English
Full Professional
Vietnamese
Native/ Bilingual
Chinese (Mandarin)
Elementary

Timeline

Sales Associate

Polo Ralph Lauren
09.2023 - 12.2023

Retail Assistant

Trippas White Group
09.2022 - Current

Duty Manager

San Churro Chocoloteria
11.2021 - 08.2022

Bachelor of IT - Data Science

Macquarie University

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