Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kaustubh Mahajan

Sydney,NSW

Summary

Responsible retail professional with excellent sales, service and interpersonal skills. Committed to making every customer feel welcome and assisting with any need. Advanced knowledge of fashion trends and popular looks.

Overview

7
7
years of professional experience

Work History

Retail Assistant

JB Hifi
Sydney
02.2024 - 08.2024
  • Assisted customers with product selection, answered queries and provided advice.
  • Greeted customers upon entry to the store and provided a positive shopping experience.
  • Processed payments using cash register, credit card machine and POS system.
  • Maintained stock levels by replenishing shelves, tidying displays and organizing merchandise.
  • Performed regular inventory checks to ensure accurate stock control.
  • Provided excellent customer service by attending to customer needs in a timely manner.

Sales Assistant

Harvey Norman
Castle Hill, NSW
01.2023 - 12.2023
  • Gained a comprehensive understanding of all in-store retail operations, policies, and procedures.
  • Demonstrated hands-on, energetic, and vibrant leadership to create a positive team environment.
  • Motivated and influenced the team, achieving and exceeding KPIs consistently.
  • Delivered exceptional customer service, driving outstanding experiences and satisfaction.
  • Fostered a "team player" attitude, collaborating effectively to meet store goals.
  • Utilized previous visual merchandising (VM) experience to enhance store presentation and customer engagement.

Design Engineer

Permanent Magnets Pty Ltd
India
07.2017 - 12.2022
  • Design 2D/3D models with SolidWorks and AutoCAD, ensuring accuracy and manufacturability. Translate customer needs into performance criteria, and update documentation through change systems.
  • Monitor projects for compliance with standards, manage quality documentation, and support production.
  • Collaborate with teams, vendors, and leaders to align designs with market demands, and global objectives.
  • Develop manufacturable designs, ensuring a smooth transition from concept to production.
  • Monitor projects for compliance with specifications, safety standards, and quality documentation (e.g., PPAP, APQP, PSW, FAI).

Education

Bachelor of Engineering - Mechanical Engineering

VIVA Institute of Technology
India
01-2017

Skills

  • Retail transactions processing
  • Complaint handling
  • Stockroom organization
  • Cash handling accuracy
  • Customer service
  • Signage updating
  • Customer engagement
  • New product launches
  • Sales floor organization
  • Effective communication
  • Customer assistance
  • POS system operation

Timeline

Retail Assistant

JB Hifi
02.2024 - 08.2024

Sales Assistant

Harvey Norman
01.2023 - 12.2023

Design Engineer

Permanent Magnets Pty Ltd
07.2017 - 12.2022

Bachelor of Engineering - Mechanical Engineering

VIVA Institute of Technology

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Kaustubh Mahajan