Anna Priday-Ashby
Manly West,Queensland
Summary
Excelled in high-volume dining environments, leveraging strong multitasking and hospitality service expertise to enhance customer satisfaction. Skilled in wine pairing and menu recommendations, effectively managed multiple tables and personalized guest experiences, significantly contributing to a welcoming atmosphere and fostering loyal customer relationships.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Wait Staff Member
Sono Japanese Restaurant
2021.12 - Current
- Boosted customer satisfaction by providing personalized recommendations for drink selections based on individual preferences and dietary restrictions.
- Implemented responsible alcohol service practices, identifying signs of intoxication and refusing service when necessary.
- Cultivated warm relationships with regular customers.
- Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
- Memorised over 40 menu items and rotating specials in order to give customised recommendations to guests.
- Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
Education
Diploma - Visual Arts
TAFE Queensland
Southbank, QLD02.2023
High School Diploma -
Moreton Bay College
Manly West, QLD11.2021
Skills
- Strong multitasking
- Efficient organization
- Wine pairing knowledge
- Hospitality service expertise
- High-volume dining
- Wine service
- Food and Beverage Service
- Menu Recommendations
Certification
- SITHFAB002 Provide Responsible Service of Alcohol, Clear to Work - 2022
- I'M ALERT Food Safety Training - 2023
Timeline
Wait Staff Member
Sono Japanese Restaurant
2021.12 - Current
Diploma - Visual Arts
TAFE Queensland
High School Diploma -
Moreton Bay College
- SITHFAB002 Provide Responsible Service of Alcohol, Clear to Work - 2022
- I'M ALERT Food Safety Training - 2023
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