Anna Ruggieri
Burrum Heads,QLD
Summary
Results-oriented Cafe Supervisor experienced in staff training, menu development, and inventory management. Achieved cost savings and enhanced operational efficiency through streamlined processes and effective team leadership. Focused on delivering exceptional customer experiences while maintaining high food safety standards.
Overview
1
1
Certification
30
30
years of professional experience
Work History
Cafe Supervisor
Maleny Cheese Factory
Maleny, QLD
01.2007 - Current
- Supervised daily operations ensuring smooth cafe service.
- Trained and mentored new staff on customer service standards.
- Managed inventory and ordered supplies to maintain stock levels.
- Organized daily shift schedules for employees.
- Reviewed daily financial reports to ensure accuracy of transactions.
- Identified opportunities for cost savings throughout the cafe's operations.
- Discussed menu items and preparation methods with customers and suggested promotional items to increase sales.
Kitchen Hand
St. Peter’s Lutheran College
Brisbane , QLD
01.1997 - 12.2006
- Assisted chefs with food preparation and cooking tasks during service hours.
- Prepared ingredients for meals following safety and hygiene standards.
- Maintained cleanliness of kitchen equipment and workspaces throughout shifts.
Education
Richlands High
Brisbane , QldSkills
- Cafe operations
- Menu development
- Menu planning
- Food orders
- Order fulfillment
- Inventory management
- Point of sale systems
- Food safety standards
- Health and safety regulations
- Sanitation practices
- Barista skills
- Vendor relations
- Event planning
- Staff management
- Staff development
- Team leadership
- Effective communication
- Conflict resolution
- Time management
- Problem solving
- Customer service
- Barista skills
- Food orders
Certification
- QMLV
- Diploma in Business Management
- Food Safety Management
Affiliations
- I owned a dance studio for over 35 years
References
References available upon request.
Timeline
Cafe Supervisor
Maleny Cheese Factory
01.2007 - Current
Kitchen Hand
St. Peter’s Lutheran College
01.1997 - 12.2006
Richlands High