Annabella Shaba
Catherine Fields,NSW
Summary
Motivated and hardworking professional with a strong dedication to excellence. A recent high school graduate, I bring enthusiasm, adaptability, and a keen eye for detail to every task. Passionate about delivering outstanding service and thriving in fast-paced environments, I am ready to contribute to a dynamic team.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Pharmacy Assistant
ORAN PARK DISCOUNT CHEMIST
09.2024 - Current
- Kept pharmacy counter and related areas clean, neat and organized.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
- Delivered exceptional customer service through active listening skills and addressing concerns promptly.
- Assisted pharmacy staff with preparing medications and filling orders.
- Enhanced customer satisfaction by providing efficient and accurate prescription filling services.
Pharmacy Assistant
PRICELINE PHARMACY NARELLAN
04.2022 - 03.2024
- Honed my customer service skills and developed a deep understanding of retail operations
- I consistently strive to provide exceptional service to every customer, ensuring their needs are met and exceeded
- Whether assisting with product inquiries, offering personalized recommendations, or handling transactions at the register, I prioritize customer satisfaction above all else
- In addition to serving customers, I take pride in maintaining the cleanliness and organization of the store environment
- I understand the importance of creating a welcoming and aesthetically pleasing atmosphere for shoppers
- By diligently restocking shelves, planogramming, and keeping the store tidy, I contribute to a positive shopping experience for all customers
- I actively engage with my colleagues to streamline operations and address any challenges that may arise
- By fostering open communication and mutual support within the team, we work together efficiently to achieve our collective goals
- I am grateful for the opportunity to learn and grow in a dynamic retail environment, and I am eager to apply the skills and knowledge I have to future endeavours
- Kept pharmacy counter and related areas clean, neat and organized.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
Education
High School Diploma -
ST BENEDICTS CATHOLIC COLLEGE
Oran Park, NSW09-2024
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Fast learner
- Conflict management
- Flexible schedule
- Attention to detail
- Decision-making
- Verbal and written communication
- Phone and email etiquette
- Public speaking
- Critical thinking
Certification
- First Aid Certification
- SIR20116 Certificate II in Community Pharmacy
- NSW Driver's License
Languages
English
Native or Bilingual
Arabic
Limited Working
Timeline
Pharmacy Assistant
ORAN PARK DISCOUNT CHEMIST
09.2024 - Current
Pharmacy Assistant
PRICELINE PHARMACY NARELLAN
04.2022 - 03.2024
High School Diploma -
ST BENEDICTS CATHOLIC COLLEGE
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