Annabelle Le Conte
Brisbane
Summary
Marketing graduate and ex-flight attendant with experience in delivering exceptional customer service, project management, and brand marketing. Skilled in hospitality, event coordination, and collaborating with diverse teams. Seeking to apply my expertise in an events, marketing, or sales role.
Overview
3
3
years of professional experience
Work History
Cabin Crew
Virgin Atlantic
10.2023 - 10.2024
- Delivered exceptional, personalized guest experiences, adapting to unique needs and ensuring journeys exceeded expectations
- Built rapport with diverse clientele and crew using strong interpersonal skills
- Represented the Virgin brand with professionalism, upholding the company’s reputation for premium service
- Coordinated multiple tasks during flights under pressure from safety to service, ensuring smooth operations and a high level of customer satisfaction
- Responded to unforeseen challenges with quick thinking and effective problem-solving to maintain a positive experience for all
- Gained a deep understanding of the luxury travel sector, cultures and the operational dynamics of the wider travel industry, working closely with high-end clientele in first class
Brand Marketing Assistant
Wella Company
07.2021 - 08.2022
- Conducted competitor analysis and market research, providing insights to enhance marketing strategies
- Managed and coordinated a £20,000 content creation project, meeting tight deadlines and balancing multiple stakeholders’ requirements
- Presented sales and marketing performance insights to stakeholders, ensuring clear communication and data-driven decisions
- Collaborated with internal teams to design marketing materials, ensuring consistent brand messaging across digital and physical touchpoints
- Led internal communications for a 50+ sales team, improving team cohesion and driving the success of marketing initiatives
- Actively involved in organizing company events and employee engagement initiatives, promoting a positive and inclusive work environment
Education
A Levels - Economics, Psychology, Fashion & Textiles
Bournemouth School for Girls
GCSEs - 11 GCSEs (A-A) including Mathematics, English
Bournemouth School for Girls
BSc - Retailing, Marketing & Management
Loughborough University
08-2023
Skills
- Customer service excellence
- Event coordination & planning
- Marketing & content creation
- Project management
References
Available upon request
Timeline
Cabin Crew
Virgin Atlantic
10.2023 - 10.2024
Brand Marketing Assistant
Wella Company
07.2021 - 08.2022
GCSEs - 11 GCSEs (A-A) including Mathematics, English
Bournemouth School for Girls
A Levels - Economics, Psychology, Fashion & Textiles
Bournemouth School for Girls
BSc - Retailing, Marketing & Management
Loughborough University
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