ANNA SHAW
Cape burney,WA
Summary
I am performance driven, aiming to achieve high quality outcomes and continuously improving myself and those around me. I hold myself accountable for personal actions and decisions, taking ownership and help to grow myself and my team. I am customer focused, providing the customer with the highest and best possible service while maintaining internal agreement and procedures. Actively participating in our team to better achieve team goals. I belief in proactively making health and safety a priority for myself and those around me. Self-directed supervisor with adaptability to meet changing operational needs. Energetic and resourceful professional proficient in program management and team leadership. Innate sales abilities and customer service skills.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Site Supervisor,
Programmed Facility Management
01.2022 - Current
- Improved construction project efficiency by effectively managing resources and overseeing site operations.
- Achieved timely completion of projects by coordinating with contractors and ensuring adherence to schedules.
- Enhanced site safety by implementing strict safety protocols and conducting regular inspections.
- Identified areas for improvement in existing processes or structures on-site, recommending changes that improved overall functionality or aesthetics without compromising structural integrity or safety standards.
- Improved employee morale through consistent leadership support, fostering an positive working environment conducive to productivity.
- Implemented environmentally friendly construction practices, reducing waste and minimizing environmental impact of projects.
- Supervised material usage and contractor man-hours to keep projects in line with budgetary restrictions.
- Evaluated team member strengths and assigned tasks based upon expertise and background.
- Guided employees and contractors in task completion, offering assistance to meet tight deadlines.
- Liaised with subcontractors regarding work progress.
- Resolved issues between employees and customers using company policies.
- Inspected equipment and tools used for safe operation.
Branch Manager
Pindan / Programmed
11.2020 - 12.2021
- To ensure efficient and accurate delivery of maintenance work and service
- Effectively lead and building high performing team, communicate to subcontractors to performance relating and delivering work
- Driving and building maintaining effective working relationship with our client
- (Delivery of maintenance service and continuous improvement)
Field Supervisor
Lake Maintenance
10.2014 - 11.2020
- Providing maintenance delivering on time, and to quality
- Completing inspections in line with contract requirements
- All safety incidents reported and managed effectively, making changes if needed to prevent or manage future incidents
- Building and maintaining open and honest working relationship with customers while creating the best outcome for there tenant.
Team Leader in Business Support
GMF Health
10.2005 - 05.2013
- Drafting the Yearly Planner for the Department
- Supervising Support Staff
- Assisting in launching E5 – scanning system, running and maintaining of scanners (utilizing changes to use the system to its full potential and maximum reporting accuracy)
- Supervising and assisting Quality Control Officer
- Coordinating uniforms
- Overseeing all internal and external building maintenance: including Plumbing, Hot water system, toilets, and general maintenance outside of building and electrical work
- Liaising with all contractors on work orders and scheduling for work to be completed.
Membership Consultant
GMF Health
10.2005 - 07.2011
- Responding to all membership queries regarding their policy i.e.: phone, mail or e-mail
- Processing all new applications
- Processing all payroll payments
- Reconciling daily banking
- Liaising with Agents, Payroll Officers and other Health Funds
- Processing payrolls.
Plumber/Supervisor then Manageress
Du Plessis Plumbing
03.2002 - 12.2004
- Debtors, Creditors, Quotations new and existing housing, general maintenance for Bateman at Rustenburg Platinum Refineries
- Control of all stock, purchasing and finances
Office Administrator/Stores Clerk
Warman Pumps Stores
01.2000 - 02.2002
- Debtors/Creditors
- Stock invoicing, receiving and ordering, requesting stock from other Warman stores and head office of immediate delivery to costumer
- Stock takes
- End of month reports
- Stock takes and scheduling for deliveries
Office Administrator/Stores Clerk
BVB Transport (now Chrome Carriers)
01.1997 - 08.1999
- General stores, data capturing, stock orders and cost control for each truck and trailer
- Stock takes each month, month end for Financial and Stores Departments
- Operations Department, receiving of paperwork, scheduling and scheduling of trucks, daily communicating with drivers, satellite tracing of fleet and downloading of information on driver handling of his truck.
Education
Skills
- Computer literate in Windows 97, 2011, Hams, Excel, Office, Word I have extensive knowledge in IPEX Office Phones, Creating Ports, setting up Working Stations, Setting up and Service of Scanners/Printers
- Higher education
- Diploma of Business
- Diploma of Management
- Work Prioritization
- Relationship Building and Management
- Reporting Familiarity
- Excellent Work Ethic
- Project Management
- Approachable
- Friendly
- Attention to Detail
- Staff Supervision
- Team Player
- Information Security
- Conflict Resolution
Certification
C Class Licence, 5088710
References
- Cheryl Swart, Lake Maintenance, 0455 671 526
- Stephen Day, Goldfields Esperance area manager, 0458 526 845
- Cheryl Swart, GMF Health Kalgoorlie, 1300 653 099, cswart@gmfhealth.com.au
- Jacky Trow, GMF Health, 1300 653 099, jtrow@gmfhealth.com.au
- Nomi Dlodlo, GMF Health, 1300 653 099, 0416 306 560
- Du Plessis Plumbing
- BVB – Chrome Carriers Harry Rossow
Timeline
Site Supervisor,
Programmed Facility Management
01.2022 - Current
Branch Manager
Pindan / Programmed
11.2020 - 12.2021
Field Supervisor
Lake Maintenance
10.2014 - 11.2020
Team Leader in Business Support
GMF Health
10.2005 - 05.2013
Membership Consultant
GMF Health
10.2005 - 07.2011
Plumber/Supervisor then Manageress
Du Plessis Plumbing
03.2002 - 12.2004
Office Administrator/Stores Clerk
Warman Pumps Stores
01.2000 - 02.2002
Office Administrator/Stores Clerk
BVB Transport (now Chrome Carriers)
01.1997 - 08.1999
C Class Licence, 5088710
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