Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

CHELSEA MATTE-HADO

Greenvale

Summary

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

6
6
years of professional experience

Work History

Sales Assistant

Woolworths Supermarket
02.2023 - Current
  • Assisted customers with product selection and inquiries to enhance shopping experience.
  • Maintained store presentation by organizing merchandise displays and ensuring cleanliness.
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Implemented processes for reducing checkout wait times, enhancing overall operational efficiency.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
  • Built rapport with repeat customers, fostering long-term loyalty to the brand.

Sales Assistant

Ally Fashion
11.2019 - 02.2023
  • Managed cash register after end of shift to balance and record accurate transactions.
  • Developed and maintained strong working relationships with fellow colleagues.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Answered questions about store policies and addressed customer concerns.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Utilized upselling techniques to promote additional products and increase sales.
  • Defined clear targets and objectives and communicated to other team members.

Sales Assistant

Target
06.2019 - 10.2019
  • Prepared merchandise for the sales floor by pricing or tagging
  • Processed transactions accurately while maintaining a high level of customer service.
  • Collaborated with team members to achieve a cohesive and efficient store environment.
  • Met and exceeded sales targets consistently, contributing to overall team success.
  • Executed visual merchandising strategies to attract customers and drive sales.

Education

Bachelor of Criminology -

Victoria University

Bachelor of Laws -

Victoria University

VCE Certificate of Completion -

Gladstone Park Secondary College
12.2020

Skills

  • Speech clarity
  • Problem-solving
  • Active listening
  • Store policies and procedures
  • Time management
  • Sales floor organization
  • Merchandising and display
  • Multitasking Abilities
  • Payment processing
  • Exceeding customer expectations
  • POS software
  • Store opening and closing
  • Goal oriented
  • Relationship building

References

Maggie Mazzei

Former Store Manager at Ally Fashion

0410 629 913

Timeline

Sales Assistant

Woolworths Supermarket
02.2023 - Current

Sales Assistant

Ally Fashion
11.2019 - 02.2023

Sales Assistant

Target
06.2019 - 10.2019

Bachelor of Criminology -

Victoria University

Bachelor of Laws -

Victoria University

VCE Certificate of Completion -

Gladstone Park Secondary College

Similar Profiles

CREATE PROFILE
CHELSEA MATTE-HADO