Anthony Delaney
Bella Vista,NSW
Summary
National Key Account Manager with 20 years Sales experience with a strong background playing a key role in the development, management and growth of key accounts for a wide range of traditional retail and online businesses. I'm dedicated to growing sales, enhancing client relationships and achieving brand loyalty. I enjoy the challenges in growing my brands share and identifying opportunities which will be mutually beneficial. I have strong relationship building skills which are long lasting due to my commitment to servicing my customers needs in sales and after sales.
Overview
22
22
years of professional experience
Work History
National Channel Manager
Smeg Australia
03.2017 - Current
- Winnings Group & The Good Guys
- Responsibility of sales, trading terms, training reporting for account worth over $30million.
- Prioritize tasks and projects to meet deadlines.
- Inform my customers and Smeg's sales team of promotions to increase sales.
- Meet with customers to discuss and ascertain needs, stock requirements and forward planning. Fortnightly/Monthly
- Exceeded team sales goals by 15%.
- Develop and monitor account management processes, such as management inspections, reward and recognition and quality improvement.
- Build relationships with Winning Group & TGG that are proven to be strong and beneficial for both businesses.
- Monitor after sales service and implemented quick and effective problem resolutions.
- Increase channel sales by developing and implementing strategic plans for national accounts.
- Build monthly sales reports and shared insights and recommendations to drive sales.
- Collaborate with managers/marketing teams to provide feedback and recommend operational changes to meet emerging trends.
- Present information to customers, peers and all levels of management.
- Trading terms National level for pricing, Marketing for Winning Appliances, Appliances online and Home Clearance & TGG. This includes Small domestic Appliances for Winning Group.
- Work with a high-performing team of regional managers, providing guidance on best practices in channel management techniques.
Account Manager - NSW Commercial Account Manager - Bing Lee Account Manager -, Training Manager
Delonghi Group Australia
02.2004 - 02.2017
- Responsible for all internal and external training requirements and presentations.
- Training Delonghi Sales Executives and assisting them in any event training requirements.
- Preparing all related training documents.
- Successfully Managed Accounts Bing Lee/ Good Guys/ Winning Appliances/ Harvey Norman Commercial.
- Primarily focused on Major Kitchen Appliances and Seasonal.
- Created proposals for new and repeat customer business transactions.
- Identify new opportunities and report back to business and my retailer buyers.
- Regular training sessions to maximize sales and strengthen retailer relationships.
- Regular call cycle assisting in all customer needs. Assisting in any necessary trade events.
Account Manager
Sampford IXL Pty Ltd
02.2004 - 02.2006
- Strategic Planning and Presentations with buying groups ( Bing Lee, AGL and Elgas) Achieve set sales targets.
- New business development.
- Contacted regular and prospective customers to explain product features and solicit orders.
- Ensure product training and strong relationships with Retail and Dealer network to maximise sales potential.
Account Manager
Rinnai Australia Pty Ltd
01.2003 - 03.2004
- Managed a portfolio of Retail and Hardware accounts.
- Monitored market activity and reported to Management to ensure competitive advantage.
- Organized joint sales calls with current customers to maximise sales potential.
- Built client relationships and brand awareness through regular sales calls.
- Product training ensuring sound knowledge of heating and hot water products.
Education
Advanced Marketing Diploma - Business Marketing
TAFE
Sydney, NSW1997
High School Diploma -
John Paul II Senior High
Sydney, NSW1993
Skills
- National Account Management
- Relationship Building
- Marketing & Planning
- Creative solutions
- Channel Development
- Sales Presentations
- Online Marketing
Fishing, Boating, Cycling and Rugby League
My wife and I are parents of 2 daughters who enjoy outdoor style activities in fishing and boating primarily targeting Snapper, Tuna and Marlin. My Cycling started as exercise with mates, which lead into doing some series kilometer training and charity rides from Sydney to Canberra. Cycling around 250 kilometers per week.
Timeline
National Channel Manager
Smeg Australia
03.2017 - Current
Account Manager - NSW Commercial Account Manager - Bing Lee Account Manager -, Training Manager
Delonghi Group Australia
02.2004 - 02.2017
Account Manager
Sampford IXL Pty Ltd
02.2004 - 02.2006
Account Manager
Rinnai Australia Pty Ltd
01.2003 - 03.2004
Advanced Marketing Diploma - Business Marketing
TAFE
High School Diploma -
John Paul II Senior High
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