Anthony Ehrenboger
Mosman Park
Summary
Experienced venue management professional with strong focus on team collaboration and achieving results. Skilled in event planning, budget management, and customer service. Reliable and adaptable, ensuring smooth operations and seamless experiences for clients and guests.
A strong leader with the ability to lead and motivate a team and thrive within a fast paced environment. Proven track record in successfully reopening a rooftop bar and restaurant, implementing new strategic initiatives to increase sales and venue exposure.
An exceptional network within the wine and spirits industry from working as a venue manager but also attending large scale networking events throughout WA.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Venue Manager
Folly Rooftop Bar
11.2024 - Current
- Successfully reopened this venue that was previously at a loss, created and implemented health and safety procedures to ensure a safe work place for staff and customers.
- Implemented a new till software system which has amalgamated daily order intake, inventory, stock management and product cost which was previously managed by an outsourced party. Bringing this in house has offered a significant annual cost saving.
- Creation of food and beverage menu, using only local businesses and producers.
- Enhanced customer satisfaction with excellent communication, problem-solving skills, and timely resolution of issues.
- Managing the venues operations day to day ensuring all aspects of the venue are running smoothly and efficiently.
- Implemented and successfully launched QR codes for table service but also using the QR codes throughout the hotel to offer guests room service which has increased daily sales as well as increasing the exposure for the venue.
- Responsible for the recruitment and onboarding of all staff throughout the business. Managing the staff roster and payroll through Hero Employment. Management of daily wage cost.
- Ensuring all staff throughout the business receive the correct training for their area and ensuring the team are following the heath and safety procedures.
- Establishing and developing strong relationships with key suppliers, using key negotiation skills to purchase premium wine, spirits and beer at the best cost price to increase profit margins.
- Organising and overseeing various events and functions, managing the costs and liaising with caterers when necessary.
- Collaborated with marketing team to promote the venue through social media campaigns, resulting in increased brand awareness.
- Evaluated customer feedback on a regular basis to identify areas for improvement within venue operations and implemented necessary changes accordingly.
- Increased repeat business by consistently providing exceptional customer service to clients throughout the planning process, event execution, and post-event followup.
Duty & Beverage Manager
The Cottesloe Beach Hotel
05.2022 - 11.2024
- Managing the venue day to day ensuring all aspects of the venue are running smoothy and efficiently. This venue is made up of 3 different areas, total venue capacity of over 1200.
- Enhanced business productivity by training all team members.
- Establishing and developing strong relationships with key suppliers, using key negotiation skills to purchase premium wine, spirits and beer at competitive prices to increase profit margins.
- Managing the beverage menu, working with suppliers to onboard new beverages and promote them throughout the venue.
- Developing new successful initiatives to run a variety of new events to increase venue exposure and increase new business and the number patrons visiting the venue.
- Purchased beverage stock and handled all inventory needs.
- Designed creative cocktail recipes that became popular among guests, driving repeat business.
- Organise and run a variety of functions. Providing motivation and leadership the team to ensure the events run smoothly and executed according to plan ensuring customer satisfaction from start to finish.
- Kept facility compliant with health and safety regulations, sanitation requirements and license regulations (RSA / maintenance of different certificates).
- Trained staff on bar/floor practices, customer service; standards and productivity strategies.
- Reach and surpass KPI and set up new goals to elevate the venue.
- Control and manage wage cost weekly and daily to maximise the profit.
Duty Manager
Blueduck
11.2020 - 05.2022
- Managing the venue day to day ensuring all aspects of the restaurant are running smoothy and efficiently.
- Enhanced business productivity by training all team members.
- Organise and run a variety of functions. Providing motivation and leadership the team to ensure the events run smoothly and executed according to plan ensuring customer satisfaction from start to finish.
- Kept facility compliant with health and safety regulations, sanitation requirements and license regulations (RSA / maintenance of different certificates).
- Trained staff on bar/floor practices, customer service; standards and productivity strategies.
- Reach and surpass KPI and set up new goals to elevate the venue.
- Control and manage wage cost weekly and daily to maximise the profit.
Stadium Bar Manager
Section Paloise
02.2015 - 06.2018
Education
Advanced Diploma - Electrical Engineering
Cite Scolaire Gaston Crampe
Aire Sur L'Adour, France06-2013
Skills
- Writing and verbal communication
- Relationship building
- Personnel management
- Vendor management
- Sales tracking
- Budget management
- Health and safety compliance
- Vendor negotiation
- Effective customer communication
- Hiring and onboarding
Certification
RSA License
Approved Management License
First Aid
Supervisor of Food Handling & Hygiene
Languages
English
Native or Bilingual
French
Native or Bilingual
Timeline
Venue Manager
Folly Rooftop Bar
11.2024 - Current
Duty & Beverage Manager
The Cottesloe Beach Hotel
05.2022 - 11.2024
Duty Manager
Blueduck
11.2020 - 05.2022
Stadium Bar Manager
Section Paloise
02.2015 - 06.2018
Advanced Diploma - Electrical Engineering
Cite Scolaire Gaston Crampe
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