Summary
Overview
Work History
Education
Skills
Timeline
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Anthony Fooks

Eastgardens,NSW

Summary

Motivated sales professional with proven record of boosting sales and customer loyalty through individualized service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales.

Overview

4
4
years of professional experience

Work History

Sales Assistant

Industrie Clothing
11.2022 - Current
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
  • Established rapport with customers using active listening and interpersonal skills.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Fielded customer questions to share information about products, availability, and pricing.
  • Regular opening and closing of the store (including handling of the till, securing the store, and management of banking)

Crew Team Member

Milk And Honey Picnics
03.2021 - Current
  • Assisted in the transportation of picnic equipment to various venues.
  • Setting up catered picnic events in accordance to customer and safety requirements.
  • Removal of equipment for up to six picnic functions per day throughout Sydney.
  • Removal and disposal of food and other waste products in an efficient manner

Supervisor

Junior Chef's Cooking Camp
12.2020 - 02.2022
  • Created safe, fun environment for children and teens attending special programs at 'Our Big Kitchen'
  • Recommended activities, equipment and supplies for programs
  • Assisted in cooking activities for up to 60 children under the age of 12

Waiter

Mila's Catering
03.2021 - 12.2021
  • Setting up of venues for formal functions
  • Serving food to guests
  • Cleaning up during and after functions
  • Collaborated with kitchen staff to facilitate prompt and accurate food preparation.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.

Crew Member

Oporto
11.2019 - 04.2020
  • Worked front counter and other areas.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Worked well with teammates and accepted coaching from management team.
  • Took orders, prepared meals, and collected payments.
  • Collaborated with team members to complete orders.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Became familiar with products to answer questions and make suggestions.
  • Prepared products following restaurant, health, and safety standards and procedures.

Education

Bachelor of Business -

University of Technology Sydney
Ultimo, NSW
10.2025

High School Diploma -

Rose Bay Secondary College
Dover Heights, NSW
10.2022

Skills

  • Excellent customer service skills
  • Team cooperation
  • Fluent English speaker
  • Highly reliable
  • Flexible
  • Confident
  • Can adapt to stressful situations
  • Handling of registers and usage of POS machines
  • Financing and correct distribution of cash

Timeline

Sales Assistant

Industrie Clothing
11.2022 - Current

Crew Team Member

Milk And Honey Picnics
03.2021 - Current

Waiter

Mila's Catering
03.2021 - 12.2021

Supervisor

Junior Chef's Cooking Camp
12.2020 - 02.2022

Crew Member

Oporto
11.2019 - 04.2020

Bachelor of Business -

University of Technology Sydney

High School Diploma -

Rose Bay Secondary College

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Anthony Fooks