Anthony Nash
Newcastle,NSW
Summary
Dynamic leader with a proven track record at Tps Industrial Cafe and Asnsw, excelling in health and safety compliance and fostering strong team growth. Expert in enhancing customer satisfaction and streamlining operations, demonstrated through innovative menu development and effective local marketing strategies. Skilled in both high-pressure medical interventions and creating engaging customer experiences, achieving significant improvements in service quality and operational efficiency.
Overview
2011
2011
years of professional experience
Work History
Cafe Owner and Operator
Tps Industrial Cafe
- Managed financial aspects of the business, including budgeting, forecasting, and controlling costs.
- Ensured compliance with health and safety regulations through regular employee training sessions and facility inspections.
- Mentored and trained employees to improve performance and encourage professional growth.
- Enhanced customer loyalty through exceptional service and consistent product quality.
- Increased customer satisfaction by implementing high-quality food and beverage offerings.
- Continually refined menu options based on customer feedback, ensuring a variety of choices that appealed to a wide range of tastes and preferences.
- Developed strong relationships with suppliers to ensure timely deliveries and favorable pricing terms.
Intensive Care Paramedic
Asnsw
05.1989 - 06.2010
- Delivered advanced cardiac life support (ACLS), basic life support (BLS), and pediatric advanced life support (PALS) under pressure.
- Delivered compassionate care to patients with a variety of medical emergencies, including cardiac arrests, traumas, strokes, and respiratory distress.
- Improved patient outcomes by providing timely and accurate assessments, treatments, and interventions.
- Worked en-route to hospital to prepare patients for arrival or surgery and control wounds.
- Documented patient care accurately using electronic medical records software according to regulatory guidelines for billing purposes and continuous quality improvement initiatives.
- Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
- Assessed patient condition through physical and verbal exams and by collecting information from others at scene.
- Adapted treatment plans quickly and effectively based on changing patient conditions and reactions.
Education
Bachelor Of Health Science - Health
Charles Sturt University
Bathurst, NSW01.2005
Skills
- Barista skills
- Food safety
- Health and safety compliance
- Social media marketing
- POS system operation
- Menu development
- Customer retention strategies
- Local marketing
Timeline
Intensive Care Paramedic
Asnsw
05.1989 - 06.2010
Cafe Owner and Operator
Tps Industrial Cafe
Bachelor Of Health Science - Health
Charles Sturt University