Antoinette Commins

Alfred Mental & Addiction Health | 2025 – Present

• Provide intensive outreach psychosocial support to individuals following suicide attempts, suicidal crises, and acute mental health presentations.
• Deliver recovery-oriented, strengths-based support focused on enhancing safety, wellbeing, community participation, and quality of life.
• Build therapeutic relationships with consumers experiencing complex mental health challenges, psychosocial stressors, trauma, and social isolation.
• Collaborate with multidisciplinary teams including psychiatrists, psychologists, nurses, occupational therapists, social workers, peer workers, and community service providers.
• Assist consumers to identify personal goals, develop safety strategies, and access services that support recovery and long-term wellbeing.

•Facilitate referrals and connections to housing, financial assistance, healthcare, counselling, community groups, and psychosocial support services.
• Advocate for consumer choice, autonomy, and self-determination in recovery while supporting navigation of systems.
• Maintain accurate documentation, risk assessments, safety plans and communication records in accordance with organisational and legislative requirements.
• Participate in case management reviews, clinical planning discussions, and shared decision-making processes to support positive consumer outcomes.
• Utilise trauma-informed, person-centred, and recovery-focused approaches to reduce barriers to engagement and strengthen protective factors.

Support Studio | Melbourne, VIC | [Dec 2024-July 2025)

• Provided trauma-informed, strengths-based and person-centred support to individuals living with mental health challenges, psychosocial disability, and complex support needs.
• Built authentic and supportive relationships that promoted recovery, wellbeing, community participation, and independence.
• Supported participants to identify and work towards personal goals relating to health, social connection, education, employment, and daily living.
• Assisted individuals to access community resources, services, recreational activities, and meaningful opportunities aligned with their goals.
• Utilised lived experience, empathy, and recovery-oriented practice to foster hope, resilience, and self-determination.
• Collaborated with participants, families, support networks, and multidisciplinary professionals to promote positive outcomes.
• Maintained accurate case notes, progress records, and reports in accordance with organisational and NDIS requirements.
• Supported participants to develop confidence, independent living skills, and greater engagement within their communities.
• Applied trauma-informed, person-centred, and recovery-focused approaches to support sustainable wellbeing and goal attainment.

• Provided personalized support to clients with diverse disabilities including clients with cerebral palsy, ABI, Schizophrenia, Eating Disorders, Borderline Personality Disorder and other physical disabilities or autoimmune conditions.
• Developed and implemented tailored care plans in collaboration with multidisciplinary teams to meet individual needs.
• Assisted clients in achieving personal goals through consistent encouragement and skill-building strategies.
• Monitored client progress and reported changes to healthcare professionals, ensuring timely adjustments to care plans.
• Maintained person centered approach
• Active Night and Sleepover shifts in Shared Support accomodation facilities.

• Provide personal care, household assistance, and community access support for individuals with ABI, mental illness, and intellectual disabilities.
• Assist clients with grocery shopping, IT skills, and social engagement activities.
• Develop and implement structured daily routines, including morning and night schedules.
• Mentor clients through yoga and recreational activities to promote physical and mental well-being.
• Maintain detailed incident reports and foster strong relationships with clients and families.
• Implemented strategies to ensure client safety, well-being, and independence in a variety of settings.
• Provided guidance on how to access resources that can assist in meeting basic needs such as food, housing, health care, and legal assistance.
• Facilitated group activities designed to promote positive social interaction among participants.
• Conducted research on available community resources to provide information about local support programs.
• Coordinated transportation for clients attending medical appointments or events outside the facility.
• Organized recreational activities tailored to meet the interests of each individual client.

• Managed data and donation processing via DONMAN software.
• Assisted in event coordination, marketing, and family engagement activities.
• Provided on-site support at events for both families and corporate partners ensuring a welcoming and inclusive environment.
• Analyzed data from surveys and focus groups to identify areas of improvement in messaging techniques.
• Developed and implemented strategic communications plans to enhance brand awareness and visibility.
• Composed compelling copy for press releases, newsletters, website content, social media postings, and other marketing materials.
• Charity organization in St Kilda that helps very sick children with neurological conditions.

• Managed guest interactions, marketing, and event coordination at a boutique hostel.
• Organized activities such as sunrise volcano hikes, yoga classes and cultural experiences.
• Performed housekeeping duties including cleaning rooms, vacuuming carpets, mopping floors and changing linens on beds.
• Utilized time management techniques to ensure that all daily duties were completed within designated deadlines.
• Implemented procedures for collecting payments from guests and accurately recording financial transactions into the accounting system.
• Maintained a positive attitude when dealing with difficult situations, demonstrating effective problem-solving abilities.
• Assisted in training new volunteers on policies and procedures related to their job responsibilities.

• Taught beginner and intermediate skiing to children (ages 3-6) in group and private lessons.
• Led winter camps and supervised recreational activities.
• Ensured safety procedures and coordinated with ski patrol when necessary.
• Created an enjoyable atmosphere with appropriate humor, enthusiasm, energy, and patience.
• Kept detailed records of attendance, progress reports, evaluations and incident reports.
• Employed problem solving skills to modify teaching methods when needed for individual learners.
• Implemented risk management strategies when assessing potential hazards on the slopes.
• Provided a safe environment for students while on the slopes.
• Provided feedback to students regarding their performance in order to promote self-confidence and improvement.
• Maintained certifications in First Aid, CPR, AED, OEC training.

Eaton Arrowsmith Program - Vancouver, British Columbia.

• Supported children with learning disabilities and adults with acquired brain injuries using a neuroplasticity-based program.
• Provided one-on-one mentorship, academic support, and recreational supervision.
• Conducted research assistance for a book on the program's impact, including interviews and administrative tasks.
• Developed strong communication and interpersonal skills.
• Contributed to literature reviews on topics such as social cognition, motivation, and learning processes.
• Created lesson plans for classes, ensuring that all students had access to the material needed for success.
• Assisted faculty members and staff with student conferences.