Antonia El-Rihani
Guildford West,NSW
Summary
To pursue a highly rewarding career, seeking for a job in a challenging and healthy work environment where I can utilise my skills, knowledge and experience efficiently for organisational and self-growth.
Overview
8
8
years of professional experience
Work History
Laser Therapist
Professional Laser
Merrylands
10.2021 - Current
- Provide excellent customer service
- Satisfy all clients with their needs
- Maintain a healthy environment
- Help front desk personnel with appointments, scheduling and product sales
- Recommend follow-up visits and additional services to help pursue client’s goals
- Prepare clients for treatment ensuring product knowledge to maintain customer satisfaction
- Follow safety protocols to protect team members
- Use advanced equipment to perform aesthetic treatments
- Use of computer skills for booking management systems and maintaining stock levels.
Registers, Produce, Deli & Bakery
Woolworths
Merrylands
06.2016 - 03.2023
- Increase customer satisfaction by resolving service issues
- Work with many customers to supply them with their needs and provide them with quality service
- Cash handling
- Cleaning, hygiene and safety
- Consistently on top of all the workload
- Maintain stock levels
- Understanding cultural diversity.
Secretary
Phoenix Building Approval
Castle Hill
10.2019 - 02.2020
- Customer satisfaction
- IT skills across many programs
- Working under pressure
- Meeting critical deadlines
- Enter data into the system and update all customer records
- Maintain office supplies
- Manage all emails and phone calls
- Assist coworkers and staff members on all tasks
- Customer Service Skills.
Education
Diploma of Beauty Therapy -
Civil Australian Academy of Beauty Dermal and Laser
01.2022
Diploma of Salon Management -
Civil Australian Academy of Beauty Dermal and Laser
01.2022
Diploma of Laser and IPL -
Civil Australian Academy of Beauty Dermal and Laser
01.2022
Advanced Laser IPL and Dermal Therapy -
Civil Australian Academy of Beauty Dermal and Laser
01.2022
Higher School Certificate -
Cerdon College
01.2019
Skills
- Excellent customer service
- Satisfying client needs
- Maintaining a healthy environment
- Assisting with appointments, scheduling, and product sales
- Recommending follow-up visits and additional services
- Product knowledge for customer satisfaction
- Following safety protocols
- Using advanced equipment for aesthetic treatments
- Computer skills for booking management systems and stock maintenance
- Resolving service issues to increase customer satisfaction
- Cash handling
- Cleaning, hygiene, and safety
- Managing stock levels
- Understanding cultural diversity
- IT skills across multiple programs
- Working under pressure
- Meeting critical deadlines
- Data entry and customer record management
- Office supply maintenance
- Assisting coworkers and staff members
- Customer service skills
- Time management
- Honesty
- Reliability
- Team player
- Communication skills
- Conflict resolution skills
- Fluent in English and Arabic
- Hold a current Australian Drivers Licence and own vehicle
- Reading
- Music
- Coffee
- Cooking
- Meeting and understanding new people
- Computing skills in Excel and Word
Interests activities skills
- Reading
- Music
- Coffee
- Cooking
- Meeting and understanding new people
- Computing skills – Excel and Word
References
Available upon request.
Timeline
Laser Therapist
Professional Laser
10.2021 - Current
Secretary
Phoenix Building Approval
10.2019 - 02.2020
Registers, Produce, Deli & Bakery
Woolworths
06.2016 - 03.2023
Diploma of Beauty Therapy -
Civil Australian Academy of Beauty Dermal and Laser
Diploma of Salon Management -
Civil Australian Academy of Beauty Dermal and Laser
Diploma of Laser and IPL -
Civil Australian Academy of Beauty Dermal and Laser
Advanced Laser IPL and Dermal Therapy -
Civil Australian Academy of Beauty Dermal and Laser
Higher School Certificate -
Cerdon College
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