Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

SUMMALEE BOSBACH

Weast Wallsend,NSW

Summary

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organization, I am Hardworking with great customer service skills, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Keen to learn and take on anything that is thrown my way.

I am an Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges.

I am mother which has made me a very empathetic and understanding person.

I would like to be given the opportunity to be a part of your team to share all these great skills i have

THANK YOU

Overview

10
10
years of professional experience
1
1
Certification

Work History

Laser Therapist

Laser Clinics Australia
Charlestown
10.2022 - Current
  • Monitored patients' progress during treatments and adjusted settings as needed.
  • Explained treatment procedure to patients prior to beginning of session and answered any questions or concerns they had.
  • Maintained detailed records of patient information, such as medical history, medications taken and treatments received.
  • Provided post-treatment instructions to patients regarding follow-up care, including protection from sun exposure.
  • Conducted consultations with clients to understand their needs and expectations from the treatment process.
  • Maintained cleanliness of equipment used in laser therapy services by performing daily maintenance checks and cleaning procedures after each use.
  • Checked safety features on all lasers before starting a new session to ensure proper functioning according to manufacturer specifications.
  • Ensured compliance with all relevant regulatory standards pertaining to the safe operation of laser equipment.
  • Provided customer service support for clients seeking additional information about the clinic's services.
  • Prepared clients for treatments and answered questions to improve comfort level.

Domestic Violence and Homelessness Advocate

Nova Women and Children
Newcastle, NSW
02.2020 - 11.2021
  • Assisted clients in understanding their legal rights and responsibilities.
  • Provided advice to clients regarding their options for resolving disputes or legal issues.
  • Advised clients on the best course of action to take in a legal matter.
  • Coordinated referrals for mental health counseling, substance abuse treatment and other community resources.
  • Participated in weekly team meetings to discuss case management strategies and review progress towards established goals.
  • Provided crisis intervention when necessary by responding quickly to urgent requests from clients or referral sources.
  • Collaborated with other departments within the agency to ensure that all services are provided in a timely manner.
  • Conducted outreach activities in the community in order to identify potential new referrals for program services.
  • Met with clients to conduct needs assessments, recommending appropriate support and service offerings.
  • Conducted safety assessments and provided safety planning strategies to survivors of domestic violence.
  • Educated community members on the dynamics of domestic violence, available resources, and legal rights of victims.

Hospitality Worker

Toronto Private Hospital
Toronto
03.2019 - 07.2020
  • Cleaned dishes, pots, pans and utensils.
  • Swept and mopped floors to maintain cleanliness in the kitchen area.
  • Assisted cooks in preparing meals by washing vegetables and fruits, cutting meats and other tasks as needed.
  • Disposed of garbage according to health regulations.
  • Set up serving trays for events or parties.
  • Checked temperatures of freezers, refrigerators and hot holding units regularly to ensure food safety standards were met.
  • Served food during catered events or banquets as requested by supervisors or chefs.
  • Maintained a neat work station throughout shift hours.
  • Followed all health code guidelines when handling food items.
  • Restocked condiments on tables throughout restaurant dining room.
  • Sanitized surfaces with approved cleaning solutions after each task was completed.
  • Maintained inventory of kitchen supplies and equipment needs.

Cleaning

Jamac Cleaning services
Cardiff
02.2018 - 04.2019
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Understood and followed oral and written directions.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Identified needs of customers promptly and efficiently.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Collaborated with others to discuss new opportunities.
  • Delivered products to customer locations on time.

Pharmacy Assistant

Toronto Amcal
Torornto
01.2014 - 03.2016
  • Assisted customers with prescription refills, requests for over-the-counter medications and other health care products.
  • Processed payments from customers using cash registers and debit and credit card terminals.
  • Answered customer inquiries regarding drug interactions, side effects and dosage instructions.
  • Greeted customers upon arrival at the pharmacy counter.
  • Performed administrative duties such as filing documents, faxing forms, answering phones.
  • Provided advice on health issues including diet, exercise, smoking cessation.
  • Participated in staff meetings discussing new developments within the pharmacy profession.
  • Helped pharmacy staff prepare medications and fill orders.
  • Delivered quality care to customers through close collaboration with pharmacist.
  • Restocked shelves and prepared expired drugs for return.

Education

Cert III in Beauty Services - Certificate

TororntoAmcalJamacHamilton Tafe
Hamilton
11-2022

CERT III in Community Services - Certificate

Reach For Training
Hamilton, NSW
11-2021

High School Diploma -

Glendale Technology High School
Glendale
12-2005

Skills

BEAUTY

  • Appointment Scheduling
  • Patient Care
  • Hair removal techniques
  • Skin rejuvenation
  • Treatment Planning
  • Quality Control Procedures
  • Organizational abilities
  • Customer service abilities
  • Equipment Sterilization
  • Customer Service
  • Assessing Skin Condition
  • Client Consultations
  • Exfoliation Treatments
  • Chemical Peels
  • Attention to Detail
  • Active Listening
  • Time management abilities
  • Reliability
  • Self Motivation
  • Problem-Solving
  • Team Leadership
  • Microdermabrasion treatments
  • Multitasking
  • Laser hair removal expertise
  • Team building
  • Team Collaboration
  • LED light therapy

PERSONAL SKILLS

  • Life Skills Training
  • Client Advocacy
  • Community Outreach
  • Referral Coordination
  • Continuous Improvement
  • Emotional awareness
  • Goal Setting
  • Interpersonal Skills
  • Decision-Making
  • Relationship Building
  • Problem-solving abilities
  • Excellent Communication
  • Written Communication
  • Effective Communication
  • Teamwork and Collaboration

Certification

  • Full License

References

References available upon request.

Timeline

Laser Therapist

Laser Clinics Australia
10.2022 - Current

Domestic Violence and Homelessness Advocate

Nova Women and Children
02.2020 - 11.2021

Hospitality Worker

Toronto Private Hospital
03.2019 - 07.2020

Cleaning

Jamac Cleaning services
02.2018 - 04.2019

Pharmacy Assistant

Toronto Amcal
01.2014 - 03.2016

Cert III in Beauty Services - Certificate

TororntoAmcalJamacHamilton Tafe

CERT III in Community Services - Certificate

Reach For Training

High School Diploma -

Glendale Technology High School

Similar Profiles

CREATE PROFILE
SUMMALEE BOSBACH