Sengul (Sue) Uguz
Wollongong,NSW
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.
Overview
30
30
years of professional experience
Work History
DENTAL ASSISTANT/RECEPTIONIST
XOURIS, GUITTARI AND THANOS DENTAL SURGERY - WARRAWONG
01.2016
ADMINISTRATIVE ASSISTANT
UNIVERSITY OF WOLLONGONG - FINANCE DEPARTMENT
01.1996
FULL-TIME MEDICAL RECEPTIONIST
CORRIMAL MEDICAL AND DENTAL CENTRE
04.2022 - Current
- Front desk reception duties; greeting patients courteous and welcoming them into the Medical Centre, checking patients into the appointment book in Pracsoft Software system, acknowledging that the patient has arrived, confirmation of patient details, answering incoming calls, booking appointments, cancelling appointments, rescheduling appointments, confirmation of appointment, sending messages and calling patients to remind of their appointment and confirming appointment with clinic nurse
- PC skills knowledge of Medical Director/Pracsoft Software, complete new patient registration and update patient details, scanning documents, letters, pathology results and reports into patient files, filing patients X-rays away
- Medicare billing, Private Billing and Receipting
- To maintain absolute confidentiality regarding patient and practice information
- Liaise with doctors, psychologists, nurses, allied health professionals, patients and staff
- Patient enquiries, taking messages, faxing, faxing scripts and posting scripts to Chemists
- General housekeeping such as tidying and cleaning of waiting room
- Opening and closing of the Medical Centre
CASUAL MEDICAL RECEPTIONIST
FMP WOLLONGONG
02.2022 - 04.2022
CASUAL MEDICAL RECEPTIONIST
DAPTO HEALTHCARE MEDICAL CENTRE
08.2017 - 04.2022
CASUAL MEDICAL RECEPTIONIST
DAPTO MEDICAL AND FAMILY PRACTICE
10.2019 - 04.2020
CASUAL MEDICAL RECEPTIONIST
WOLLONGONG INTEGRATIVE MEDICINE AND HOLISTIC CARE
02.2019 - 09.2019
CASUAL MEDICAL RECEPTIONIST
WOLLONGONG ACCIDENT AND MEDICAL CENTRE - WOLLONGONG
09.2018 - 11.2018
CASUAL MEDICAL RECEPTIONIST
NORTHERN POLYCLINIC CORRIMAL (HOLIDAY RELIEF)
05.2017 - 07.2017
CASUAL DENTAL ASSISTANT
XOURIS, GUITTARI AND THANOS DENTAL SURGERY - WARRAWONG
12.2016 - 04.2017
MANAGING AND OPERATING THE TAKEAWAY SHOP
ESEN KEBABS
01.2006 - 01.2015
CALL CENTRE - TELEPHONE REPRESENTATIVE MEMBER
EVEREST MARKETING - FAIRY MEADOW
01.1999 - 01.2001
BRANCH ASSISTANT (TELLER)
IMB BANK
01.1994 - 01.1995
Education
Statement of Attainment - Provide Responsible Service of Alcohol -
BARMAX AUSTRALIA
Statement of Attainment - Provide Responsible Gambling Service -
BARMAX AUSTRALIA
Statement of Attainment - BSB31115 Certificate III in Business Administration (Medical) -
WESLEY INSTITUE OF TRAINING
Certificate III in Dental Assisting -
SHELLHARBOUR TAFE INSTITUTE
Statement of Attainment in Hospitality Operation Skills -
ILLAWARRA INSTITUTE OF TECHNOLOGY - WOLLONGONG
Certificate IV in Teleservices Team Leadership -
ILLAWARRA INSTITUTE OF TECHNOLOGY - WOLLONGONG
Certificate III in Telecommunications (Call Centre) -
ILLAWARRA INSTITUTE OF TECHNOLOGY - WOLLONGONG
University of Wollongong - Finance Department -
JOBSKILLS CLERICAL TRAINEESHIP
Statement of Attainment in the Job Training at IMB Branch -
IMB BRANCH ASSISTANT TRAINING
Skills
- Well presented and professional
- Reception skills
- Good interpersonal skills
- Flexible
- Positive attitude
- Eager to learn
- Enjoy working in a Team
- Customer service skills
- Good communication skills
- Punctual
- Reliable
- Enthusiastic
- Motivated
- Polite, courteous and friendly
- Experience in Medical Director/Pracsoft
- Experience in Best Practice
- Basic Knowledge in Genie
- Experience in Dental 4 Windows
- Experience in Medtech Evolution
- Responsible Service of Alcohol (RSA)
- Responsible Conduct of Gambling (RCG)
References
- MR BRAD DELPRADO, Practice Manager, Corrimal Medical and Dental Centre - A ForHealth Practice, 0400 740 816
- PETER GREEN, Psychologist, Corrimal Medical and Dental Centre - A ForHealth Practice, lifespace3@hotmail.com
- DR POOJA BISHT, Doctor, Corrimal Medical and Dental Centre - A ForHealth Practice, 0439 848790
- MS NELLY BURNS, Retired Practice Manager, Dapto Healthcare Medical Centre, 0423 143 193
Timeline
FULL-TIME MEDICAL RECEPTIONIST
CORRIMAL MEDICAL AND DENTAL CENTRE
04.2022 - Current
CASUAL MEDICAL RECEPTIONIST
FMP WOLLONGONG
02.2022 - 04.2022
CASUAL MEDICAL RECEPTIONIST
DAPTO MEDICAL AND FAMILY PRACTICE
10.2019 - 04.2020
CASUAL MEDICAL RECEPTIONIST
WOLLONGONG INTEGRATIVE MEDICINE AND HOLISTIC CARE
02.2019 - 09.2019
CASUAL MEDICAL RECEPTIONIST
WOLLONGONG ACCIDENT AND MEDICAL CENTRE - WOLLONGONG
09.2018 - 11.2018
CASUAL MEDICAL RECEPTIONIST
DAPTO HEALTHCARE MEDICAL CENTRE
08.2017 - 04.2022
CASUAL MEDICAL RECEPTIONIST
NORTHERN POLYCLINIC CORRIMAL (HOLIDAY RELIEF)
05.2017 - 07.2017
CASUAL DENTAL ASSISTANT
XOURIS, GUITTARI AND THANOS DENTAL SURGERY - WARRAWONG
12.2016 - 04.2017
DENTAL ASSISTANT/RECEPTIONIST
XOURIS, GUITTARI AND THANOS DENTAL SURGERY - WARRAWONG
01.2016
MANAGING AND OPERATING THE TAKEAWAY SHOP
ESEN KEBABS
01.2006 - 01.2015
CALL CENTRE - TELEPHONE REPRESENTATIVE MEMBER
EVEREST MARKETING - FAIRY MEADOW
01.1999 - 01.2001
ADMINISTRATIVE ASSISTANT
UNIVERSITY OF WOLLONGONG - FINANCE DEPARTMENT
01.1996
BRANCH ASSISTANT (TELLER)
IMB BANK
01.1994 - 01.1995
Statement of Attainment - Provide Responsible Service of Alcohol -
BARMAX AUSTRALIA
Statement of Attainment - Provide Responsible Gambling Service -
BARMAX AUSTRALIA
Statement of Attainment - BSB31115 Certificate III in Business Administration (Medical) -
WESLEY INSTITUE OF TRAINING
Certificate III in Dental Assisting -
SHELLHARBOUR TAFE INSTITUTE
Statement of Attainment in Hospitality Operation Skills -
ILLAWARRA INSTITUTE OF TECHNOLOGY - WOLLONGONG
Certificate IV in Teleservices Team Leadership -
ILLAWARRA INSTITUTE OF TECHNOLOGY - WOLLONGONG
Certificate III in Telecommunications (Call Centre) -
ILLAWARRA INSTITUTE OF TECHNOLOGY - WOLLONGONG
University of Wollongong - Finance Department -
JOBSKILLS CLERICAL TRAINEESHIP
Statement of Attainment in the Job Training at IMB Branch -
IMB BRANCH ASSISTANT TRAINING
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