ANUSHKA MARION ROBERTSON
Sydney
Summary
I am a Bubbly and enthusiastic individual who thrives working within a team environment! I am a people person who works well under pressure in busy and fast-paced workplaces. I have experience in multiple fields of work however, I would like to expand my industry into something that aligns with my future career as a primary school teacher. When working with children I feel challenged and excited. I hope to become a part of a community that assists children on their journey to development by being a mentor, educator, and friend.
Overview
4
4
years of professional experience
Work History
Bartender Assistant
Dee Why RSL Club
06.2023 - Current
- Supported bartenders with essential tasks, resulting in more efficient bar operations.
- Utilized strong multitasking skills to efficiently manage multiple priorities during peak hours without sacrificing quality or service standards.
- Handled cash transactions accurately, maintaining proper accounting of sales figures.
- Stocked and maintained bar inventory, ensuring adequate supplies for busy shifts.
- Provided excellent customer service, addressing patron needs promptly and courteously.
- Gained extensive knowledge of liquor brands, wine varietals, beer styles, and mixers to provide knowledgeable recommendations for guests.
- Assisted in training new staff members on bar procedures and best practices, improving overall team performance.
- Contributed to a positive work environment by fostering teamwork among staff members during high-pressure shifts.
- Ensured compliance with local alcohol regulations through diligent ID checks and responsible service practices.
- Assisted with opening and closing procedures, maintaining a clean and organized workspace.
- Engaged in suggestive selling and other sales techniques.
- Answered customer questions about food and beverage items and assisted with menu selections.
- Assisted with bussing tables and cleaning up spills.
- Maintained knowledge of cocktail recipes and preparation techniques, ensuring high-quality beverage menu.
- Increased customer satisfaction by providing excellent service and crafting cocktails.
Waitress
Four Frogs
01.2022 - Current
- Greeted and escorted guests to tables, fostering warm welcome
- Served food and drinks, removed dirty dishes to enhance dining experience
- Presented menu and provided information about ingredients, reducing potential food allergies
- Carried dirty plates and silverware to kitchen, expediting dishwashing process
- Informed customers about daily specials, increasing sales of popular food items or dishes
- Upsold drinks and desserts, boosting sales and profit
- Trained new employees on restaurant policies
- Offered menu recommendations, highlighting popular dishes to optimize guest enjoyment
- Delivered accurate checks and processed bill payments in POS system
- Obtained food and drink orders using standard order pad or memorization
- Contributed positively to the team atmosphere in order to promote an enjoyable work environment
- Answered phone calls to take reservations and address guest questions and concerns
Babysitter
The Ibbitson family
05.2022 - 11.2022
- Monitored safety of children at all times to reduce risks
- Developed trusting relationships with parents and adhered to adult instructions regarding child supervision
- Entertained and engaged with children using games, crafts, and other activities
- Assisted children with homework and school-related projects and assignments
- Prepared and served nutritious snacks and meals
- Acted as a role model for children by providing emotional support and guidance
- Assisted children with chores and personal hygiene tasks
- Responded promptly to emergencies while remaining calm in stressful situations
- Built strong relationships with families through open communication and trustworthiness
- Listened attentively to the concerns of parents and guardians about their child's wellbeing
- Displayed patience and understanding when dealing with difficult situations involving children
Shop Assistant
Harris farm markets
08.2020 - 05.2022
- Completed customer sales transactions using a point-of-sale system
- Built thorough knowledge of store policies and procedures
- Verified prices and checked product codes to foster accurate transactions
- Utilized problem solving skills to resolve customer issues quickly and efficiently
- Processed cash and card payments accurately using point-of-sale systems
- Managed multiple tasks simultaneously while providing exceptional customer service
- Trained new staff members on company policies, procedures and best practices
Education
Bachelor of Education(Primary) - Education
Australian Catholic University
Sydney, NSW10-2028
Skills
- Cleanliness Maintenance
- Beverage Preparation
- Patience and Empathy
- Time Management
- Strong Work Ethic
- Reliability
- Energy and enthusiasm
- Teamwork
- Communication
- Specials Promotions and upselling
- problem Solving
- Order Taking
Timeline
Bartender Assistant
Dee Why RSL Club
06.2023 - Current
Babysitter
The Ibbitson family
05.2022 - 11.2022
Waitress
Four Frogs
01.2022 - Current
Shop Assistant
Harris farm markets
08.2020 - 05.2022
Bachelor of Education(Primary) - Education
Australian Catholic University
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