Summary
Overview
Work History
Education
Skills
Referees
Timeline
Generic

April Christie

Brisbane

Summary

Empathetic professional with 10+ years in Human Services, including crisis support at Lifeline Australia. Experienced in supporting individuals through grief and loss, currently pursuing a Masters in Counselling. Dedicated to offering dignity, care, and empathy during life’s most difficult transitions.

Overview

8
8
years of professional experience

Work History

Child & Family Practitioner

Uniting Care
05.2023 - Current
  • Provide in-home support multiple times a week to develop parenting skills and address child behavioural challenges.
  • Deliver family, child, and individual counseling to improve family dynamics and ensure the well-being of children.
  • Collaborate with families to set personalized goals, respecting their rights, beliefs, values, and cultural background.
  • Help parents strengthen their capacity to provide safe and nurturing environments for their children.
  • Partner with the Department of Child Safety to assist families with open child safety cases.
  • Emphasize family strengths and support positive change through individualized parenting plans.
  • Promote strong community networks, connecting families with external resources to enhance their support systems.

Carer Support Group Facilitator

Wellways Australia
03.2021 - 04.2023
  • Facilitated group sessions
  • Implemented and facilitating specific and targeted programs to carers
  • Created an environment in which Carers will found welcoming, real and inclusive
  • Worked autonomously some days from home, while being a supportive and flexible team member.
  • Worked within appropriate boundaries to draw upon the knowledge and expertise gained through my own professional lens, while maintaining a sense of empathy and support for all clients.

Crisis Telephone Counsellor & Mentor

Lifeline Australia
05.2016 - 02.2021
  • Collaborated with mental health professionals to ensure cohesive care and reduce risk for individuals in crisis.
  • Empowered callers to develop coping strategies, offering compassionate, client-centered support during times of distress.
  • Provided strength-based interventions to build self-esteem and encourage personal growth.
  • Assessed risk factors and resilience in callers, helping develop strategies to foster emotional resilience.
  • Implemented a suicide intervention model to support at-risk individuals and reduce immediate harm.
  • Trained and mentored new Crisis Telephone Supporters, delivering program training and coaching.

Education

Master of Counselling - Social Sciences

Edith Cowan University (online)
Perth, WA
05.2025

Bachelor of Human Services - Social Sciences

Griffith University
Brisbane, QLD
2021

Diploma of Child & Youth Care - Social Science

Lethbridge College
Lethbridge Alberta
2015

Skills

Compassionate Client Support:

Experienced in offering empathetic, client-centered care through crisis intervention, grief support, and empowering individuals in difficult circumstances


Collaborative Teamwork:

Skilled at working with multidisciplinary teams, including mental health professionals, social workers, and employers, to deliver cohesive and consistent support


Crisis Intervention and Risk Management:

Proficient in assessing risk factors and applying intervention models to reduce harm and provide immediate support to at-risk individuals


Counselling and Emotional Resilience Building:

Strong background in using strength-based interventions to foster self-esteem, resilience, and emotional well-being in clients


Training and Mentorship:

Experienced in training and mentoring new volunteers and staff, providing program training, coaching, and on-the-job support for sustainable employment


Record Management and Administrative Support:

Skilled in maintaining accurate client records, tracking placements, and managing administrative tasks

Referees

Becc Roberson

Former Manager, Wellways Australia

Mobile: 0421 798 446

Email: admin@one80coaching.com.au


Sean Vizer

Former Supervisor/Senior Mentor, Lifeline Australia 

Mobile: 0401 722 264

Email: sean.vizer@outlook.com

Timeline

Child & Family Practitioner

Uniting Care
05.2023 - Current

Carer Support Group Facilitator

Wellways Australia
03.2021 - 04.2023

Crisis Telephone Counsellor & Mentor

Lifeline Australia
05.2016 - 02.2021

Master of Counselling - Social Sciences

Edith Cowan University (online)

Bachelor of Human Services - Social Sciences

Griffith University

Diploma of Child & Youth Care - Social Science

Lethbridge College
April Christie