Aram Mehari
Roxburgh Park
Summary
Dynamic Storeperson with a proven track record at Skyzer Pty, excelling in logistics support and problem-solving. Demonstrated expertise in loading and unloading, ensuring efficient stock management. Recognized for enhancing customer satisfaction and training new employees, fostering a collaborative and productive work environment. Committed to maintaining high standards of accuracy and safety.
Overview
4
4
years of professional experience
Work History
Storeperson
Skyzer Pty
03.2025 - 03.2025
- Restocked shelves and helped customers locate desired items.
- Received and checked incoming goods for damage and discrepancies with paperwork.
- Assisted in training new employees, sharing knowledge of store procedures and best practices.
- Ensured a clean, safe, and welcoming store environment for customers and staff alike.
- Operated material handling equipment safely while loading or unloading deliveries.
- Managed receiving area efficiently by organizing incoming shipments and verifying accuracy against purchase orders.
- Contributed to successful annual inventory counts, ensuring accuracy and efficiency throughout the process.
Customer Service Representative
IAG
12.2023 - 02.2025
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Exceeded performance metrics consistently, earning recognition as a top performer within the team.
Trolley Collection
Woolworths
06.2021 - 10.2023
- Streamlined data collection processes, resulting in reduced fieldwork hours and faster project turnaround times.
- Increased accuracy in data collection and analysis through rigorous calibration of equipment.
- Optimized meter reading processes with thorough data collection and analysis practices.
- Built strong relationships with external agencies, improving collection efforts on severely delinquent accounts.
- Maintained strict compliance with federal and state regulations during all collections activities, ensuring ethical practices were followed at all times.
- Assisted in developing training materials and resources for new Mortgage Collections Specialist hires, supporting their onboarding process.
- Reduced financial loss through diligent monitoring of outstanding balances and proactive collection efforts with patients and insurers.
- Ensured accurate data collection through meticulous record-keeping of daily animal observations and experimental results.
- Supported cash flow management through timely invoicing and diligent collection efforts.
Education
High School -
Kolbe Catholic College
Greenvale, VICSkills
- Adaptable learning
- Loading and unloading
- Heavy lifting
- Pallet jacking
- RF scanning
- Picking orders
- Stock rotation
- Receiving shipments
- Recordkeeping requirements
- Logistics support
- Managing stock
- Receiving goods
- Packing shipments
- Problem-solving
Timeline
Storeperson
Skyzer Pty
03.2025 - 03.2025
Customer Service Representative
IAG
12.2023 - 02.2025
Trolley Collection
Woolworths
06.2021 - 10.2023
High School -
Kolbe Catholic College
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