Marshall Jackson
Logan City
Summary
Dynamic and results-driven with a proven track record in enhancing customer satisfaction and maintaining efficient stock management. Skilled in problem-solving, I excel in creating a welcoming environment while ensuring accurate inventory and a clean workspace. Committed to delivering exceptional service and fostering team collaboration.
Overview
9
9
years of professional experience
Work History
Storeperson
Chemist Warehouse
07.2025 - 08.2025
- Operating checkouts and making transactions with customers.
- Ensured a clean, safe, and welcoming store environment for customers and staff alike.
- Enhanced customer satisfaction through personalized assistance and product recommendations.
- Maintained accurate records of incoming and outgoing stock using inventory management systems.
- Organized storage areas for easy access and efficient retrieval of products as needed.
- Picked stock according to order sheets and prepared for transport.
Store Team Member
Woolworths
09.2021 - 04.2025
- Assisted customers with product inquiries, enhancing overall shopping experience.
- Maintained store cleanliness and organization, ensuring compliance with health standards.
- Operated point-of-sale systems efficiently, processing transactions accurately and swiftly.
- Restocked shelves promptly, optimizing product availability for customers.
- Trained new team members on operational procedures and customer service standards.
- Maintained general knowledge of departments to help customers quickly locate products and merchandise.
- Increased customer satisfaction by providing exceptional service and promptly addressing concerns.
- Cleaned counter areas, floor and restrooms to meet safety and sanitation regulations.
Membership Consultant
GKR Karate
11.2020 - 09.2021
- Developed and maintained strong relationships with members to enhance retention and satisfaction.
- Conducted needs assessments to tailor membership offerings to individual preferences and goals.
- Executed onboarding processes for new members, ensuring a smooth transition into community activities.
- Analyzed member feedback to identify trends and recommend improvements in service delivery.
- Collaborated with marketing teams to promote membership benefits through targeted campaigns.
- Facilitated workshops and events that fostered community engagement and member participation.
Supermarket Assistant
Fresh & Save Food Warehouse
11.2016 - 11.2016
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Collaborated with team members to ensure efficient inventory management and stock replenishment.
- Maintained cleanliness and organization of sales floor, promoting a welcoming environment for shoppers.
- Processed transactions accurately using point-of-sale systems, ensuring swift customer service.
Education
Criminology And Criminal Justice -
Griffith University
QLD01-2029
Skills
- Adaptable learning
- Loading and unloading
- Replenishing merchandise
- RF scanning
- Workplace cleanliness
- Picking orders
- Stock rotation
- Managing stock
- Barcode scanning
- Operating scanners
- Problem-solving
- Multitasking and organization
Languages
English
Native or Bilingual
Timeline
Storeperson
Chemist Warehouse
07.2025 - 08.2025
Store Team Member
Woolworths
09.2021 - 04.2025
Membership Consultant
GKR Karate
11.2020 - 09.2021
Supermarket Assistant
Fresh & Save Food Warehouse
11.2016 - 11.2016
Criminology And Criminal Justice -
Griffith University