Archan Bhatt
Sydney
Summary
My strong communication skills and ability to work well in a team make me an asset to any organization. I am excited to leverage my skills and knowledge to make a positive contribution. With my dedication, enthusiasm, and technical skills, I am confident that I can excel in this role and help organizations achieve their goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Disability Support Worker
ACL Disability Services
08.2023 - Current
- Improved client independence by developing personalized support plans tailored to individual needs and goals.
- Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
- Assisted clients in reaching personal goals through targeted skill-building activities and therapeutic interventions.
- Collaborated with interdisciplinary teams to develop comprehensive care plans, ensuring optimal client wellbeing.
Console Operator
EG Group
02.2022 - 12.2023
- Managing a team of junior customer service representatives
- Utilized customer service software to manage interactions and track customer satisfaction.
- Promotes excellent customer relations at the worksite and ensures customer satisfaction with work performed
- Processed customer service orders promptly to increase customer satisfaction.
Business Analyst
3 Sided Coin
07.2015 - 04.2016
- Conducting ongoing reviews of business processes and developing optimisation strategies
- Support improvement initiatives (related to both technology and non- technology)
- Write business cases, compile internal and external user requirements and delivery plans outlining change and improvement
- Contribute to the implementation of large and complex processes and initiatives
Education
Diploma of Community Services -
Lead College
Sydney, NSW05.2024
Masters of Information Systems -
CQ University
Melbourne, VIC11.2019
Bachelor of Business Administration (Hons - Information Technology
Sardar Patel University
05.2015
Skills
- Effective Communication,
- Brand Management, Advertising, Customer service,
- Supply Inventory Management
- Personal Care
- Individual Support Plans
- Independent Living Support
- Behavior Support Plans
- Personal Care Assistance
- Medication Administration
- Patient Advocacy
- Behavioral Management
Certification
RSAT
CPR & First Aid
NSW Driving license
Working with Children Check
NDIS Worker Check
refernces
Zerea Carroll
Manager, ACL disability services.
(61) 451078819
Kathleen Gleeson
Workplace supervisor, CECAL (Canterbury Earlwood Caring Association Limited).
Child and Family Worker & Team Leader.
Earlwood. (02) 9559 4013
Timeline
Disability Support Worker
ACL Disability Services
08.2023 - Current
Console Operator
EG Group
02.2022 - 12.2023
Business Analyst
3 Sided Coin
07.2015 - 04.2016
Diploma of Community Services -
Lead College
Masters of Information Systems -
CQ University
Bachelor of Business Administration (Hons - Information Technology
Sardar Patel University
Similar Profiles
Oonagh ConwayOonagh Conway
Disability Support Worker at ACL Disability ServicesDisability Support Worker at ACL Disability Services
Brian UzzellBrian Uzzell
Disability Services Officer at SA Dept of Human Services, Disability ServicesDisability Services Officer at SA Dept of Human Services, Disability Services
Stacy FosterStacy Foster
Procurement and Contract Specialist, Business Services at State of Maine Department of Health and Human Services (DHHS), Office of Aging and Disability Services (OADS)Procurement and Contract Specialist, Business Services at State of Maine Department of Health and Human Services (DHHS), Office of Aging and Disability Services (OADS)
Natalie SciaraNatalie Sciara
Level 3 Sales Assistant at Kikki.KLevel 3 Sales Assistant at Kikki.K
Hrishi NairHrishi Nair
Exam Invigilator at CampusQExam Invigilator at CampusQ