Archana Patel
Clyde North,VIC
Summary
High-energy and dependable salon manager with demonstrated expertise in guest services, product promotion and employee coaching. Excellent knowledge of salon retail products. Conscientious and enterprising manager with commitment to enhancing business operations and team productivity. Resourceful Salon Manager known for high productivity and efficient task completion. Skilled in customer relationship management, inventory control, and staff training. Excel in communication, leadership, and problem-solving to enhance team performance and client satisfaction. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Salon Manager
Relief Hairdressing and Beauty Salon
Hawthorn, VIC
12.2021 - Current
- Managed daily salon operations, including scheduling appointments, customer service, and staff management.
- Organized promotional events to attract new customers and increase sales.
- Developed policies and procedures to ensure customer satisfaction and safety standards were met.
- Maintained accurate financial records of all salon transactions.
- Oversaw inventory control for retail products and supplies.
- Monitored employee performance to ensure quality services were delivered consistently.
- Ensured compliance with state regulations regarding cosmetology practices.
- Implemented cost-saving measures throughout the business to reduce overhead expenses.
- Performed regular maintenance checks on equipment used in the salon to ensure safe operation.
- Placed inventory orders, monitored shelf stock and tracked expenses.
- Supervised banking procedures, cash flow, and accounting processes.
Beauty Therapist
Play Brow and Lash Bar
Fitzroy, VIC
05.2019 - 08.2021
- Maintained cleanliness of the salon by disinfecting tools and equipment after use.
- Provided facial massage, waxing, tinting, manicures and pedicures for clients.
- Organized appointments with clients and managed a busy schedule of bookings.
- Assisted in maintaining stock levels of all beauty products used in the salon.
- Kept up-to-date with new techniques in the beauty industry by attending training courses.
- Ensured that all health and safety regulations are followed during treatments.
- Followed strict hygiene protocols while performing treatments such as sterilizing equipment before use.
- Managed reception area duties such as answering phone calls and dealing with queries from potential customers.
- Built and deepened productive and positive customer relationships with high-quality service and focus on gaining loyalty.
Education
Master of Professional Accounting - Accounting
USC
Melbourne, VIC03-2019
Skills
- Supply Management
- Cleanliness and sanitation
- Account Management
- Multi-Task Management
- Appointment Scheduling
- Financial Management
- Promotional event coordination
- Stock maintenance
- Perform well in high-demand, fast-paced environments
- Coordination skills
- Communication Skills
Timeline
Salon Manager
Relief Hairdressing and Beauty Salon
12.2021 - Current
Beauty Therapist
Play Brow and Lash Bar
05.2019 - 08.2021
Master of Professional Accounting - Accounting
USC
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