Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Archie Rattenbury

Cairns,QLD

Summary

While travelling, I’m currently looking for hospitality roles. I am a dynamic and dedicated professional in Social Work with a strong background in customer service and support roles. I am an easy going but hard working individual with a proven ability to collaborate effectively in teams, solve problems, and maintain a clean, organised environment. Skilled in critical thinking and communication, with a high expectation of customer service standards. I have multiple years Barista experience as well as hold a current RSA.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Cafe All Rounder

Summit Cafe and Function Centre
Adelaide
08.2024 - 04.2025

Barista, meet and seat customers, table service, help with kitchen prep, work POS system, maintain a clean and safe work environment. Mt lofty summit being a top tourist attraction in Adelaide meant working effectively in busy fast-paced environment, as well as working high quality events and weddings.

Social Worker

Brighton and Hove City Council
Brighton And Hove
07.2023 - 05.2024

Updated client documentation for accurate, compliant and current records. Assessed clients, families, or groups to assess situations, limitations and issues and implement services to address needs. Collaborated with multidisciplinary teams to ensure appropriate care coordination and resource allocation for clients. Supported families to access available community resources, connecting them with essential services such as housing assistance, financial aid, or healthcare providers

Food and Beverage Attendant

R&Lphipps Leisure
05.2016 - 09.2022

Completed food service, barista, table service, maintained a clean working environment, worked POS system, held keys to property opening and closing each day, handled and counted cash.

Supermarket Worker

ASDA
Newton Abbot
12.2016 - 10.2021

Assisted customers with locating desired items, resulting in improved shopping experiences. Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases. Supported team members during busy periods, ensuring smooth operations throughout the store. Enhanced customer satisfaction by providing efficient and friendly service at checkout lanes.

Education

Bachelor Of Science - Social Work

University of Sussex
Brighton, UK
05.2023

Skills

  • Teamwork and collaboration
  • High standards of customer service
  • Problem-solving
  • Time management
  • Flexible and adaptable
  • Excellent communication
  • Organisational skills
  • Calm under pressure

Certification

Hold current RSA

Timeline

Cafe All Rounder

Summit Cafe and Function Centre
08.2024 - 04.2025

Social Worker

Brighton and Hove City Council
07.2023 - 05.2024

Supermarket Worker

ASDA
12.2016 - 10.2021

Food and Beverage Attendant

R&Lphipps Leisure
05.2016 - 09.2022

Bachelor Of Science - Social Work

University of Sussex
Archie Rattenbury