Archie Smith
ASHBURTON
Summary
Versatile and dynamic, adept at maintaining composure and adaptability under pressure, demonstrated through seamless event execution at Delaware North. Skilled in cash register operation and guest services, I excel in environments requiring reliability and problem-solving. Proven track record in enhancing customer satisfaction and financial accountability, underscoring a commitment to excellence and team collaboration.
Overview
7
7
years of professional experience
Work History
Food and Beverage Attendant
Delaware North
04.2024 - Current
- Greeted and seated guests to provide friendly and welcoming experience.
- Collaborated with other team members for seamless event execution during busy periods such as holidays or special events.
- Delivered exceptional service even under high-pressure situations, maintaining the highest standards of professionalism.
- Handled cash transactions accurately, ensuring accountability and proper financial reporting at the end of each shift.
- Resolved customer complaints promptly and professionally, turning potentially negative experiences into positive ones.
Food and Beverage Attendant
Beaches Cafe
01.2018 - Current
- Handled cash transactions accurately, ensuring accountability and proper financial reporting at the end of each shift.
- Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service.
- Assisted in training new team members, sharing knowledge and best practices to maintain high standards of service across the board.
High School Basketball Coach
Carey Baptist Grammar
05.2024 - 08.2024
- Mentored student athletes on balancing academic responsibilities with their commitment to the basketball team, promoting scholastic achievement.
- Established strong relationships with parents, addressing concerns promptly and maintaining open lines of communication regarding player progress.
- Managed scheduling of practices, games, and travel arrangements to ensure smooth operations throughout the season.
Wedding and Events Food and Beverage Attendant
One Paddock Winery
11.2021 - 01.2022
- Set up event facilities and equipment, cleaned areas, and organized supplies.
- Provided exceptional customer service to all guests and escalated concerns where needed.
- Assisted in the successful execution of events by setting up and breaking down equipment, signage, and decorations.
Education
Bachelor of Arts - Psychology
University of Melbourne
Parkville, VIC11-2026
Skills
- Cash register operation
- Adaptability under pressure
- Reliability and punctuality
- Food safety
- Kitchen support
- Guest services
- Problem-solving
Timeline
High School Basketball Coach
Carey Baptist Grammar
05.2024 - 08.2024
Food and Beverage Attendant
Delaware North
04.2024 - Current
Wedding and Events Food and Beverage Attendant
One Paddock Winery
11.2021 - 01.2022
Food and Beverage Attendant
Beaches Cafe
01.2018 - Current
Bachelor of Arts - Psychology
University of Melbourne
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