Ariadne Nicolaou

• Company Overview: Xanadu Group is a collective of innovative organisations, with a primary focus on the community services sector including an RTO, NDIS and OOHC services
• Lead and manage all training initiatives across the organisation, ensuring alignment with strategic objectives
• Oversee the design, implementation, and execution of detailed training programs tailored to meet both business goals and employee development needs
• Design and deliver interactive, engaging training programs, including specialised Community Services initiatives (NDIS, DPC), Support Worker and Youth Worker training, and leadership development while fostering a culture of continuous learning by accommodating diverse learning styles
• Collaborate closely with internal teams, clients, and external partners to ensure training initiatives are aligned both with organisational requirements and staff needs
• Lead a team of two employees to efficiently execute training initiatives
• Track and analyse the effectiveness of training programs, including progress, completion rates, and engagement levels
• Regularly assess stakeholder satisfaction and proactively address barriers to participation, ensuring continuous improvement in training offerings
• Oversee the integration of training programs into daily staff practices
• Collaborate with Human Resources teams to ensure alignment between recruitment requirements and ongoing training initiatives
• Prepare detailed budget proposals for training and development activities, ensuring alignment with financial constraints and organisational priorities
• Develop and maintain comprehensive reporting systems to track training effectiveness and outcomes
• Provide coaching and career development support to employees, helping them achieve professional goals and advance within the organisation
• Organise team-building activities and training sessions to strengthen workplace relationships and enhance collaboration across teams
• Actively respond to feedback from stakeholders regarding training content, delivery, and effectiveness
• Use this input to refine and improve training programs, ensuring they meet evolving needs and support ongoing professional growth

• Company Overview: A dynamic Multi National Healthcare Company operating in20 African countries, the Middle East, Asia, the US, Canada and Australia
• Lead and manage a team of10 Business Developers and3 Program Coordinators, ensuring the efficient delivery of academic and short courses while meeting organisational standards and student expectations
• Oversee staff performance, provide coaching, and set clear KPIs to drive team success
• Ensure the smooth operation of all educational programs, from faculty bookings to classroom management, ensuring that courses run according to schedule and deliver a high-quality learning experience
• Respond to student complaints and analyse client satisfaction data to continuously improve program outcomes
• Compile comprehensive proposals and bid documents for corporate clients, preparing and presenting them to C-suite executives
• Manage the entire tender process, from preparation to pitch, securing new business opportunities and partnerships
• Implement employee development pathways, conduct Training Needs Analysis, and deliver management and leadership training programs
• Provide coaching and mentorship to staff
• Review and revise strategic goals, translating high-level plans into actionable quarterly objectives
• Align educational initiatives with business outcomes by assessing learning effectiveness through psychometric assessments and ongoing staff feedback
• Collaborate with HR to roll out Talent Management strategies, ensuring that learning and development initiatives are integrated into the organisational framework
• Design and implement career development programs and provide coaching to management
• Oversee resource management, systems, and processes to ensure maximum efficiency and effectiveness in program delivery
• Manage CAPEX budgets, vendor relationships, and external partnerships to support the smooth operation of training initiatives
• Conduct thorough market, industry trend, and competitor analysis to inform strategic decision-making and use insights to refine goals and operational plans, driving growth and competitiveness in the market
• Set and track staff KPIs, goals, and targets to ensure alignment with the implementation plan
• Compile and submit regular reports on progress and outcomes, ensuring transparency and accountability across all functions
• Establish and nurture global partnerships, seeking opportunities to expand networks and strengthen relationships with key stakeholders
• Leverage partnerships to enhance the impact and reach of training and development programs

• Company Overview: A collaborative online platform for executives and business professionals that partners with Top Academic institutions
• Direct and manage cross-functional teams, including Executive Relationship Managers and Program Coordinators
• Cultivate strategic partnerships with C-suite clients, universities, and key stakeholders to ensure alignment with corporate objectives and enhance business relationships
• Design and implement tailored learning strategies, focusing on management and leadership development
• Conduct diagnostic conversations with C-suite executives to identify strategic challenges and propose effective training solutions
• Collaborate with universities (e.g., GIBS, UCT, USB-ED) and subject matter experts to design, refine, and schedule courses
• Review and update learning content, ensuring that programs meet client needs, and maintain quality, accessibility, and relevance through the LMS
• Lead the tender process and manage pricing strategies and budgets to secure contracts and business opportunities
• Source, contract, and brief faculty members on program requirements
• Finalise lecture rates and oversee payment processes, ensuring accountability for faculty performance and alignment with client expectations
• Formulate and manage program timetables to ensure seamless course delivery
• Strengthen relationships with corporate clients by defining KPIs for internal teams and driving initiatives to boost productivity, leadership development, and digital competencies within organisations
• Propose and implement training solutions tailored to the L&D needs of corporate clients
• Formulate comprehensive learning strategies to enhance employee productivity, management skills, leadership development, and digital transformation across businesses
• Collaborate with system developers to refine the LMS platform, ensuring that courses are successfully uploaded and meet quality standards
• Conduct regular system checks and generate reports to maintain the integrity and accessibility of training materials
• Develop and execute strategies to grow business relationships with both existing and new clients
• Focus on client retention by developing and implementing tailored learning pathways and career development opportunities for employees
• Manage the execution and performance of educational programs, ensuring high-quality delivery and client satisfaction
• Participate in weekly progress meetings with corporate clients to review program outcomes and address any concerns

• Company Overview: The University of the Witwatersrand, Johannesburg, is a multi-campus public research university
• Develop and implement tailored corporate learning programs to align with client objectives, improving organisational performance and leadership development
• Lead a team of Executive Relationship Managers, overseeing the execution of Executive Education Programs and ensuring high levels of client satisfaction
• Facilitate leadership development programs and coaching sessions, utilising psychometric assessments (MBTI,360, EQ) to craft personalised leadership solutions
• Lead diagnostic conversations with C-suite clients to gain insight into business challenges, recommending learning solutions which foster growth, productivity, and digital leadership
• Oversee the entire tender process, ensuring alignment with strategic business objectives
• Manage operational aspects of programs, including faculty contracts, invoicing, faculty compensation, and financial processes to ensure smooth program execution
• Cultivate and maintain strong relationships with corporate clients, providing pre- and post-program debriefings, and ensuring high-quality customer service and engagement
• Participate in leadership conferences, expos, and external customer meetings to increase brand awareness and foster business continuity
• Leverage CRM tools and analytical data to inform business development strategies
• Ensure alignment of learning outcomes with program content and materials and manage the registration of new programs to meet quality standards
• Oversee and facilitate corporate graduation events, ensuring a seamless and impactful experience for participants
• Assist in developing pricing strategies and budgets for new corporate programs, aligning financial planning with business goals

• Company Overview: Regenesys Business School is a Top Tier Multi National Business School which focuses on Academic Qualifications and Skills Programmes
• Responsible for all Account Management Duties
• Developing proposals for Corporates
• Assisting with submission of Tenders
• Presenting to C-Suite Executives
• Coaching new students
• Managing Training Projects
• Assisting with structing course fees
• Recruitment of new students
• Liaising with Facilitators
• Supporting Marketing initiatives
• Driving High Quality Client Services
• Consultative engagements with HR Managers to develop customised training for Corporate

• Company Overview: Old Mutual is a Pan-African investment, savings, insurance, and banking group
• Conducting Capital Needs analysis of existing and new clients
• New Business Development
• Client Relations
• Sales of all Old Mutual Products, Life Cover, Retirement Annuities, Investments
• Providing quotations on all investments, Life Cover, vehicle and Household Insurance
• Promoting and selling Financial Products
• New Business Development
• Sales of Medical Health Adviser

• Company Overview: Smartbonds is a Mortgage Origination company based in Johannesburg
• Conducting all Office Management Duties
• Developing an Employee Performance Plan
• Preparation of employment contracts
• Coaching new staff
• Training and Management of staff
• Managing employment contracts
• Liaising with Major Banks on approval of bonds
• Conducting ITC Checks on all clients
• Coaching new staff

· ITC Checks

· Screening of home loan applications

· Liaising with Branch Managers

· Administration of Homeloan Applications

· Providing formal grant approvals for Homeloan applications

· Client service

· Reporting

· Valuation requests

· Liaising with all parties to find a suitable outcome for the bank and home buyer and seller