Armaan Brar
Summary
Dynamic and result - oriented professional with a proven track record of enhancing client engagement and satisfaction through exceptional communication and problem-solving skills. Skilled in client interaction and data analysis, I excel in fast-paced, client-focused environments and significantly improve team dynamics and operational efficiency. I am keen to advance my career in the banking industry, where I can apply my excellent analytical skills, professionalism, and enthusiasm to assist CommBank and its clients in the most optimal manner conceivable.
Overview
1
1
year of professional experience
Work History
Customer Banking Specialist
Commonwealth Bank of Australia, CBA
01.2024 - Current
- Successfully engaged in comprehensive conversations with clients and identify opportunities to explore their banking needs encompassing mortgage lending and business banking.
- Achieved excellent client satisfaction by problem solving and providing timely and tailored banking solutions to client banking needs.
- Maintained excellent client relations, resulting in increased referrals and repeat business.
- Efficiently contributed to branch revenue growth while maintaining high levels of customer satisfaction.
Consultancy Internship
Deakin Business School
07.2024 - 11.2024
- Successfully implemented the 7-Levers of Business Framework, to drive profitability for a small business through strategic analysis and innovative solutions.
- Conducted regular liaison with client to understand their business operations and market environment, identifying opportunities for profitability improvement.
- Effectively worked in a dynamic team setting, leveraging diverse skills and perspectives to deliver impactful strategies.
Education
Bachelor of Commerce - Economics
Deakin University
Melbourne, VIC01-2024
Skills
- Effective Communicator
- Decisive Decision- Maker
- Effective Team Player
- Proficient Analytical Thinker
- Risk Management
- Banking Product Knowledge
- Client Relationships
- Customer Service
Accomplishments
- Recognised for showcasing 'Courage' at CommBank.
- Recipient of Ian Spencer Medal by the Ringwood District Cricket Association.
Affiliations
- Associate Member - Beta Alpha Psi, Deakin University
Timeline
Consultancy Internship
Deakin Business School
07.2024 - 11.2024
Customer Banking Specialist
Commonwealth Bank of Australia, CBA
01.2024 - Current
Bachelor of Commerce - Economics
Deakin University
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