Armand Van Zyl
Gelorup,WA
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Dependable worker with experience and well-developed critical thinking, problem-solving and organizational skills. Exceptional communicator and team player trained in operating cash registers and serving customers. Goes above and beyond to serve guests and promote loyalty.
Overview
3
3
years of professional experience
Work History
Plant Technician
Southern Seawater Alliance
Binningup, WA
05.2024 - Current
- Ensured that all safety regulations were followed while working in the plant environment.
- Troubleshot mechanical issues with plant machinery and equipment in a timely manner.
- Tested operational systems periodically to verify correct functioning after repairs or adjustments.
- Assisted in training new staff on proper operation of plant equipment.
- Performed routine inspections of the production equipment and identified potential problems.
- Repaired faulty components using hand tools and power tools when necessary.
- Conducted maintenance tasks such as cleaning, lubricating, adjusting, and replacing parts on machines.
- Maintained accurate records of all preventive maintenance activities for future reference.
- Identified opportunities for cost savings through efficient utilization of resources.
- Inspected finished products prior to shipment for quality assurance purposes.
- Monitored plant operations to ensure optimal performance levels and safety protocols were met.
Crew Member
Hungry Jacks
Dalyellup, WA
10.2021 - 02.2023
- Educated customers on menu items, product ingredients and nutritional values.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Restocked kitchen supplies including food products and utensils.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Assisted in the preparation of food items such as burgers, chips and drinks.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Monitored quality of food served to ensure it met company standards for presentation and temperature.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
- Resolved customer complaints in a professional manner.
- Processed takeout orders quickly to ensure timely delivery of meals.
- Checked expiration dates on all products before serving them to customers.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Wiped down tables and equipment, swept and refilled stock.
- Interacted pleasantly with guests to deliver quality customer service.
Casual Food Service Team Member
KFC
Bunbury, WA
06.2021 - 09.2021
- Ensured compliance with health and safety regulations within the kitchen environment.
- Cleaned work areas, equipment and utensils after use to maintain a safe and sanitary environment.
- Disposed of rubbish in accordance with company policies.
- Cooked menu items according to specific recipes using various kitchen equipment safely.
Education
High School Diploma -
Dalyellup College
Dalyellup, WA10.2023
Skills
- Menu Memorization
- Drive-Thru Operations
- Order Management
- Food Running
- Customer Service
- Safe Food Handling
- Food Preparation
- Inventory Restocking
- Beverage Preparation
- Customer Engagement
- Problem-Solving
- Workplace Efficiency
- Cleaning
- Teamwork and Collaboration
- Taking Orders
- Store Opening and Closing
- Clear Communication
Accomplishments
- I was a prefect at Dalyellup College during 2023
- I was awarded an Australian Defence Force 2023 Future Innovators Award
- I was awarded the Certificate of Merit for ATAR Chemistry
- I was also awarded the Certificate of Merit for ATAR Math Methods
Languages
Afrikaans
Native/ Bilingual
English
Native/ Bilingual
References
Tristan Wilkens- Plant Technician
Southern Seawater Alliance (SSWA), Binningup
Phone Number: 0451 535 573 Email address: tristan.wilkens16@gmail.com
- Tristan is the team lead for the crew that I worked on while at SSWA. He was in charge of me and my co-workers and he taught me what to do at work and why it needs to be done.
________________________________________________________________
Courtney Jacobs - Assistant Manager and Hiring Manager
Hungry Jacks, Dalyellup
Phone Number: 0417 745 088 Email Address: courtneyjacobs9721@gmail.com
- Courtney was one of the managers that worked at Hungry Jacks while I worked there and was the manager that I worked with the most while I was there.
________________________________________________________________
Dharam Apanah- Teacher and Year 12 Coordinator
Dalyellup College, Dalyellup
Phone Number: (08) 9797 9200 Email Address: dharam.apanah@education.wa.edu.au
- Mr Apanah was the Year 12 Coordinator while I was a year 12 student and he used to be my Health teacher.
Timeline
Plant Technician
Southern Seawater Alliance
05.2024 - Current
Crew Member
Hungry Jacks
10.2021 - 02.2023
Casual Food Service Team Member
KFC
06.2021 - 09.2021
High School Diploma -
Dalyellup College
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