Stephanie-Claire Fireng
2 Hampstead Street, Gelorup,WA
Summary
Versatile and diligent professional with a proven track record at Woolworths, enhancing customer satisfaction through exceptional service and rigorous cleanliness standards. Expertise in merchandising and cash transactions, complemented by strong organizational skills and a commitment to safety and hygiene protocols. Recognized as a reliable team player who consistently contributes to team success.
Overview
16
16
years of professional experience
Work History
Cleaner
Cleanly
Bunbury, WA
01.2022 - Current
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Removed trash, debris and other waste materials from premises.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Used time management and efficient cleaning methods to meet deadlines.
- Handled equipment, chemicals, and materials correctly and with caution.
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
- Ordered and stocked cleaning supplies based on current workload and upcoming jobs.
School Cleaner
Spotless Ltd
Bunbury, WA
08.2020 - 12.2021
- Following safety use of chemicals
- Clean & sanitize classrooms and bathrooms.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Using power scrubbing and waxing machines to scrub and polish floors.
- Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors
- Cleaned walls and ceilings with special reach tools following the regular schedule
Kitchenhand and Sandwich Artist
Subway, Homemaker
Bunbury, WA
03.2011 - 09.2020
- Preparation of food
- Customer service
- Cashier duties include EFTPOS and cash handling
- Ensuring a clean and safe work environment
- Ensure to follow all OH&S requirements for store.
- Kept workplace clean and organized in line with restaurant policies
- Prepared and presented food in compliance with health and safety guidelines
- Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products
- Properly labelled and stored food and fresh ingredients in the cooler or freezer to optimize freshness
Customer Service Assistant
Woolworths, Minninup Forum
Bunbury, WA
03.2009 - 03.2011
- Replenishment and arrangement of stock for shelves
- Display arrangement for specific products
- Customer service
- Ensuring a clean and safe work environment
- Ensure to follow all OH&S requirements for the store.
- Maintained a clean and organized work environment to maintain customer safety
- Built strong relationships with customers and colleagues by providing friendly and personable service
- Described products to customers and how best to care for merchandise
- Collected and returned unpurchased or returned items to the correct shelf locations and arranged displays to promote sales
Kitchenhand
McDonalds, Park Centre
Bunbury, WA
11.2008 - 03.2009
- Preparation of food
- Customer service
- Safe use of all equipment
- Cashier duties include the use of EFTPOS and cash handling
- Ensuring a clean and safe work environment
- Ensure to follow all OH&S requirements for the store.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods
- Labeled and stored all food items correctly and checked expiration dates routinely
- Managed time to juggle multiple tasks simultaneously with ease
Education
No Degree -
Newton Moore Senior High School
Bunbury, WA12.2009
Certificate - Retailing
South Regional TAFE
Bunbury, WA12.2009
Skills
- Customer service skills to deliver excellent service and satisfaction to customers
- Merchandising skills to set up displays that maximize product appeal to customers
- Cash handling skills, with the ability to perform card and EFTPOS transactions
- Cleaning skills to maintain standards of hygiene and cleanliness
- Valuable team member, able to contribute to the achievement of team goals
- Well-developed communication skills are necessary to interact with colleagues and customers
- Good organizational skills are needed to approach tasks systematically
- Honest, punctual, reliable, and trustworthy
References
Carolyn Colton, Depot Retail Manager, Vinnies Bunbury Depot, (08) 9721 8859
Mark Price, Manager, Subway Homemaker, 0409 291 120
Dianne Curtis, Co-Worker, 0412 710 450
Training And Qualifications
- Provide Responsible Service Alcohol, 2020
- Certificate II in Hairdressing, 2016
- Certificate III in Visual Arts, 2010
- Certificate I and II in Retail, 2009
Skills
- Determined to always achieve targets
- Willing to learn new skills and gain knowledge
- Confident, well-presented and polite
Volunteer Experience
12/2017 - 09/2020, St Vinnies, Volunteer Retail Assistant, 15 Hours per week
Tickets And Licences
- WA C - A Class Drivers Licence with own reliable transport
- 2020 Responsible Service of Alcohol
- 2020 National Police Clearance
Timeline
Cleaner
Cleanly
01.2022 - Current
School Cleaner
Spotless Ltd
08.2020 - 12.2021
Kitchenhand and Sandwich Artist
Subway, Homemaker
03.2011 - 09.2020
Customer Service Assistant
Woolworths, Minninup Forum
03.2009 - 03.2011
Kitchenhand
McDonalds, Park Centre
11.2008 - 03.2009
No Degree -
Newton Moore Senior High School
Certificate - Retailing
South Regional TAFE
Similar Profiles
Stephanie-Claire FirengStephanie-Claire Fireng
Cleaner at CleanlyCleaner at Cleanly
KYRA AUSTINKYRA AUSTIN
Laundry Worker, Assistance/Cashier at CleanlyLaundry Worker, Assistance/Cashier at Cleanly
Armand Van ZylArmand Van Zyl
Plant Technician at Southern Seawater AlliancePlant Technician at Southern Seawater Alliance