Ashiq Ali

Responsibilities:

• Cash Register / Money Handling - process sale an accurate & timely
• Keep store tidy inside and outside all the time
• Receiving, verifying and stocking deliveries -ensuring stock is fully replenished all time
• Stocking cool room
• Temperature checks and correct manual handling
• Upselling the promotion items

Implemented complete paperless healthcare system in biggest hospital of Pakistan named Pakistan Kidney Liver Institute & Research Institute with the stakeholders like SISOFT (Turkish - Solution provider) HAVELSAN (Turkish -Project Management), IDAP (Pakistan - HMIS project contractor), Keystone (Pakistan -Onsite support) and PKLI (Client).

Responsibilities

• Providing system support to client.
• Requirement analysis management and communication.
• Follow up support /maintenance issues.
• Identified details business requirements, writing analysis, and test cases.
• Defining requirement from the business or user perspective and communicate/document them for the development team.
• End user system trainings.
• Compliance sessions.
• Cooperation with different stakeholder and cross-functional teams to resolve tickets in ticketing system.
• Go live practices for new modules.
• Part of team for the activity of disaster recovery.
• Provide pre and post version release testing.

Ticketing systems

• IBM Maximo by IBM
• Complaint Management System by PKLI
• SISOFIS by SISOFT

Session Conducted

• UAT Sessions
• Training Sessions
• RFP Compliance Sessions
• Module Go live sessions
• Requirement Gathering Sessions
• Daily/Weekly meetings for the resolution of tickets

Documents

• User Manuals
• Test cases
• Version Release Documentation
• Patch Release Documentation
• UAT Documentation

Diagrams

• Data flow diagrams
• Use case diagrams
• Activity diagrams

Responsibilities:

• Requirement gathering and working with clients to develop the overall look and design of a website Producing, maintaining and modifying websites and user interfaces
• Incorporating applications, graphics, audio and video clips into client websites
• Creating tools that enhance the user’s website experience
• Ensuring websites are accessible across different platform including laptops and smartphones Routinely testing websites for ease of use, speed and other quality factors