Ashleigh Kanj
Jordan Springs,Nsw
Summary
Dynamic and results-oriented professional with extensive experience in childcare and retail management, notably at Kindy Kingdom. Excelled in fostering team collaboration, enhancing customer satisfaction, and implementing efficient operational strategies. Skilled in early childhood education and verbal communication, I have a proven track record of improving service delivery and promoting positive learning environments.
Overview
9
9
years of professional experience
Work History
Childcare Educator
Kindy Kingdom
Georges Hall
01.2010 - 05.2012
- Coordinated with other staff members effectively in order to provide a cohesive childcare program promoting teamwork and collaboration.
- Ensured the health and safety of children by consistently monitoring their activities both indoors and outdoors.
- Collaborated with parents to address individual child needs and discuss progress reports regularly.
- Implemented hands-on learning opportunities that encouraged exploration, problem-solving, and critical thinking skills among children.
2IC Manager
Lincraft
Blacktown, NSW
01.2007 - 12.2010
- Fostered a positive work environment by promoting teamwork, open communication channels, and employee recognition initiatives.
- Enhanced team performance with comprehensive training programs, skill development workshops, and continuous feedback.
- Improved team productivity by streamlining daily operations and implementing efficient processes.
- Conducted employee training sessions to educate employees on products and company policies.
- Implemented innovative marketing strategies for improved brand visibility, reach, and overall market share.
- Implemented company policies, technical procedures and standards for preserving integrity and security of data, reports, and access.
- Interviewed, recruited and trained new onboarding candidates.
- Utilized appropriate financial tools to manage accounts payable and receivable.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Manager
Le Wrap
Penrith, NSW
02.2006 - 10.2007
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Cashier
McDonald’s
McGraths Hill, NSW
02.2003 - 05.2006
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
Diploma - Accounting Technology And Bookkeeping
TAFE Nsw
Online Certificate III - Child Care
Benchmark College
Penrith, NSW06.2009
Year 10 -
Terra Sancta College
Quakers Hill, NSW2006
Skills
- Patience and Empathy
- Age-Appropriate Activities
- Early Childhood Education
- Hygiene practices
- Positive Reinforcement
- Verbal and written communication
- Cleaning and sanitation
- Documentation abilities
- Payment Processing
- Time Management
Timeline
Childcare Educator
Kindy Kingdom
01.2010 - 05.2012
2IC Manager
Lincraft
01.2007 - 12.2010
Manager
Le Wrap
02.2006 - 10.2007
Cashier
McDonald’s
02.2003 - 05.2006
Diploma - Accounting Technology And Bookkeeping
TAFE Nsw
Certificate III - Child Care
Benchmark College
Year 10 -
Terra Sancta College