Ashley Palmer

I started as a casual educator for communities@work in the OSHC sector, I have since worked my way to becoming a senior educational leader and managing five service. As a senior Educational leader I;

• Results-driven, professional, highly experienced in OSHC environments. Natural leader and operational problem-solver successful at maintaining budgets, overseeing staff and optimizing program operations. Effectively leverage interpersonal communication skills to develop long-lasting relationships.
• I am responsive to clients needs, manages client expectations and provide professional development / mentoring to staff to ensure quality is met.
• Have a sound knowledge of the Law & regulations, policy and producers, My time our place, Early years learning framework, National quality framework, Behavior support plans, Inclusion support plans/ partnership with the inclusion support agency, and communities@work mission, vision and values.
• Attend regular meetings with management, program coordinators, inclusion support officers, school teachers / principals, families, external organization like; ACT together, Bernardo's, inclusion support, etc
• Ensuring compliance at all times.
• Supporting all services through internal audit, Assessment and rating, WHS audits, etc
• Attend trainings; First aid, mandatory reporting, food safety, STEM, Positive behavior, Professional boundaries, Educational leader workshops, Leadership team meetings, Team focus meetings, LEadership trainings, QIP trainings, etc
• Conducted research to identify best practices for program implementation.
• Created training modules for new employees joining the organization's programs.
• Support and guided one of my services through assessment and rating and achieved an over all result of exceeding.

I started as a casual educator for communities@work in the OSHC sector, I have since worked my way to becoming a senior program manager and working across two services (Ngunnawal & Neville Bonner). As a senior program coordinator I;

- Results-driven, professional, highly experienced in OSHC environments. Natural leader and operational problem solver successful at maintaining budgets, overseeing staff and optimizing program operations.

- Effectively leverage interpersonal communication skills to develop long-lasting relationships.

-I run a professional and quality service where we are responsive to clients needs, manages client expectations and provide a professional service to all clients.

- Have a sound knowledge and follow Law & regulations, policy and producers, My time our place, Early years learning framework, National quality framework and communities@work mission, vision and values.

- Manage two service which cater for over 100 children and have two separate teams of 12 educators. Ensure work health safety / minimizing hazards to ensure the safety of all stakeholders.

- Upholding a quality service by developing risk assessments, behavior support plans, fortnightly programs, learning cycles, Risk minimization and communication plans, and more.

-Ensuring both my services are fully compliant. Completing internal audits, assessment and rating and constantly improving service quality.

-Attend trainings; First aid, mandatory reporting, food safety, STEM, Positive behavior, Professional boundaries, etc

- Developed and implemented program plans, policies and procedures.

- Prepared for and went through assessment and rating multiple times.

- Facilitated meetings between stakeholders, partners and sponsors.