Ashley Retallack
Kinross,WA
Summary
I am a driven and dependable professional with a background in retail and pharmacy assistance. I excel in customer service, enhancing repeat business through exceptional service and product knowledge. Demonstrating strong multitasking and teamwork skills, contributing to a cohesive team environment. Showcasing a blend of diverse skills vital for a variety of roles.
Overview
3
3
years of professional experience
Work History
Retail Worker
Coles Supermarket
Currambine, WA
07.2022 - Current
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, for optimal appearance.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Helped customers complete purchases, locate items, and join reward programs.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Assisted in training new employees on store policies and procedures, contributing to a cohesive team environment.
- Provided excellent product knowledge to customers through continuous learning about new items and promotions within the store.
- Delivered exceptional customer service with a friendly demeanor, resulting in increased repeat business.
Pharmacy Assistant
Blooms The Chemist
Edgewater, WA
09.2021 - 11.2022
- Kept pharmacy counter and related areas clean, neat and organized.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
Hospitality Worker
Event Services Australia
Perth, WA
- Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
- Prepared food and beverages and verified adherence of quality and safe food-handling standards.
- Collaborated with team members to consistently deliver high-quality service in a fast-paced environment.
Education
High School Diploma -
Mindarie Senior College
Mindarie, WA10.2023
Skills
- Tourism Knowledge
- Strong multitasking ability
- Time Management
- Teamwork and Cooperation
- Sound Computer Skills
- Friendly, Positive Attitude
Timeline
Retail Worker
Coles Supermarket
07.2022 - Current
Pharmacy Assistant
Blooms The Chemist
09.2021 - 11.2022
Hospitality Worker
Event Services Australia
High School Diploma -
Mindarie Senior College