Summary
Overview
Work History
Education
Skills
Timeline
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Ashley Retallack

Kinross,WA

Summary

I am a driven and dependable professional with a background in retail and pharmacy assistance. I excel in customer service, enhancing repeat business through exceptional service and product knowledge. Demonstrating strong multitasking and teamwork skills, contributing to a cohesive team environment. Showcasing a blend of diverse skills vital for a variety of roles.

Overview

3
3
years of professional experience

Work History

Retail Worker

Coles Supermarket
Currambine, WA
07.2022 - Current
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Replenished sales floor merchandise and organized shelves, for optimal appearance.
  • Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Assisted in training new employees on store policies and procedures, contributing to a cohesive team environment.
  • Provided excellent product knowledge to customers through continuous learning about new items and promotions within the store.
  • Delivered exceptional customer service with a friendly demeanor, resulting in increased repeat business.

Pharmacy Assistant

Blooms The Chemist
Edgewater, WA
09.2021 - 11.2022
  • Kept pharmacy counter and related areas clean, neat and organized.
  • Answered telephones and provided information about order status, store hours and pharmacy procedures.
  • Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
  • Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.

Hospitality Worker

Event Services Australia
Perth, WA
  • Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
  • Prepared food and beverages and verified adherence of quality and safe food-handling standards.
  • Collaborated with team members to consistently deliver high-quality service in a fast-paced environment.

Education

High School Diploma -

Mindarie Senior College
Mindarie, WA
10.2023

Skills

  • Tourism Knowledge
  • Strong multitasking ability
  • Time Management
  • Teamwork and Cooperation
  • Sound Computer Skills
  • Friendly, Positive Attitude

Timeline

Retail Worker

Coles Supermarket
07.2022 - Current

Pharmacy Assistant

Blooms The Chemist
09.2021 - 11.2022

Hospitality Worker

Event Services Australia

High School Diploma -

Mindarie Senior College
Ashley Retallack