Summary
Overview
Work History
Education
Skills
fitness
Languages
Timeline
Generic
Rinzin Wangchuk

Rinzin Wangchuk

Canning Vale,WA

Summary

My name is Rinzin Wangchuk, and I am a 22-year-old currently residing in Perth, Western Australia, and originally from Bhutan. An empathetic care worker with a sensitive and compassionate approach to cultivating a trusting, stimulating, and varied lifestyle for residents.

Offers enhanced care with a flexible learning approach for patients. Experience in hospital and in-home settings provides guidance and encouragement to patients through physical and emotional support. Skilled care provider assisting the elderly, convalescents, or persons with disabilities with daily living activities at home or within a care facility. Keep house by making beds, doing laundry, washing dishes, and preparing meals. Advise families and the healthcare team regarding health concerns, nutrition, cleanliness, and household activities.

a proven track record in enhancing guest experiences and operational efficiency, notably with Bhutan Cuisine. Expertise in food safety and preparation, coupled with exceptional guest relations skills, led to significant service quality improvements. Excelled in teamwork and problem-solving, ensuring high standards of cleanliness and customer satisfaction.

Eager Kitchen Hand is known for cleaning workstations, handling dishwashing duties, and monitoring inventory. Well-trained to keep the kitchen well-stocked and ready for busy mealtimes. Considered a motivated employee with a positive attitude.

Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers a strong background in customer relations and communication. Proactive hospitality worker with an in-depth understanding of operational practices and logistics coordination. Proficient in day-to-day operations, catering, and event preparations. Successful record of managing budgets, controlling inventory, and motivating team members to boost productivity.

Overview

2
2
years of professional experience

Work History

Hospitality Worker

Bhutan Cuisine
03.2023 - Current
  • Performed general cleaning by sweeping and mopping floors, washing dishes, and emptying trash.
  • Prepared food and beverages and verified adherence to quality and safe food-handling standards.
  • Reduced risks by maintaining a clean and organized work environment.
  • Collaborated with team members to consistently deliver high-quality service in a fast-paced environment.
  • Communicated with customers to promptly resolve complaints and address inquiries.
  • Processed payments with a focus on accuracy and correct cash-handling procedures.
  • Greeted guests with friendly and professional acknowledgment to build rapport.
  • Handled guest complaints professionally, resolving issues quickly to promote positive experiences.
  • Supported restaurant operations by assisting servers during busy periods or covering shifts as needed.
  • Enhanced guest satisfaction by providing exceptional customer service and promptly addressing concerns.
  • Identified and resolved customer complaints concerning food or lodging.
  • Trained new staff members on proper customer service and hospitality policies.
  • Managed reservations accurately, ensuring seamless guest experiences upon arrival.
  • Observed established health and safety regulations to safeguard teams and guests.
  • Developed and maintained positive relationships with guests for satisfaction.
  • Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.

Care Worker

Aegis Aged Care Group
10.2022 - Current
  • Tasks ,Ensured timely administration of medication, following strict protocols to maintain patient safety.
  • Provided emotional support and companionship to patients, building trust and improving overall wellbeing.
  • Managed clients'' personal hygiene routines, including bathing, dressing, and grooming tasks, while maintaining a respectful demeanor.
  • Foster a safe, comfortable environment for patients by maintaining clean and organized living spaces.
  • Assisted clients during transfers between beds, chairs, or other positions, ensuring proper body mechanics were utilized to prevent injuries.
  • Determined specific needs and provided the most appropriate level of services for patient well-being.
  • Provided transportation services for medical appointments and social activities, ensuring punctuality and safety at all times.
  • Planned, prepared, and served meals and snacks according to prescribed diets.
  • Assisted in physical therapy exercises, helping patients regain mobility and strength over time.

Kitchen Hand

Regis Aged Care
09.2022 - 12.2022
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
  • Maintain clean, trash-free workspaces to maximize productivity and safety.
  • Collaborated with other kitchen staff members to ensure smooth workflow during peak dining hours.
  • Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.
  • Transported food items from storage areas to the kitchen for preparation.
  • Followed recipes and chef instructions to prepare food correctly.

Education

High School Diploma -

Gills Collage
Perth, WA
08.2024

High School Diploma -

Rigzom Academy
Paro Bhutan
01.2021

Skills

  • Food safety knowledge
  • Cleaning and sanitizing
  • Supply Restocking
  • First Aid Training
  • Guest Relations
  • Cross-cultural sensitivity
  • Tourism Knowledge
  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-Solving
  • Guest Reception
  • Housekeeping tasks
  • Compassionate Care
  • Behavioral support
  • Positive Attitude

fitness

I love fitness because it energizes me and helps me start my day feeling refreshed and focused. It's not just about looking good; it's about feeling strong and confident in my own skin. Fitness also helps me relieve stress and clear my mind, leaving me feeling more balanced and cantered. Plus, the sense of accomplishment I get from setting and achieving fitness goals is incredibly rewarding. Whether it's lifting weights, going for a run, or practicing yoga, every workout brings me closer to being the best version of myself.

Languages

English
Native or Bilingual
Hindi
Full Professional
Nepali
Full Professional
Dzongkha
Native or Bilingual

Timeline

Hospitality Worker

Bhutan Cuisine
03.2023 - Current

Care Worker

Aegis Aged Care Group
10.2022 - Current

Kitchen Hand

Regis Aged Care
09.2022 - 12.2022

High School Diploma -

Gills Collage

High School Diploma -

Rigzom Academy
Rinzin Wangchuk