Ashley Stella
Gympie
Summary
I am currently completing a Diploma and Travel and Tourism through the Flight Centre Travel Academy. This diploma is giving me the opportunity to develop my skills and knowledge to thrive as a Sales Travel Consultant with Flight Centre Travel Group. My strengths as a team player, problem solver and a well organised individual, combined with my trustworthiness and professionalism, make a me a strong candidate for this role. I am eager to secure a full time position in the industry where I can grow, advance and build a long term career with the Flight Centre Travel Group.
Overview
2
2
years of professional experience
Work History
Aviation Protection Officer
Trident Services
12.2024 - Current
- Adhered to strict screening techniques and procedures while conducting human screenings.
- Operated scanning equipment to view internal structures of luggage, purses and other bags to check for prohibited items.
- Discretely observed behaviour and demeanour of travellers and staff to screen for suspicious actions.
- Manually screened passengers unable to pass through metal detectors or who triggered alarms.
- Performed pat-downs to look for unauthorized materials and weapons.
- Contributed to a positive work environment through effective teamwork and collaboration with fellow Aviation Protection Officers.
Part Time Sales Assistant
Bunnings Warehouse
04.2024 - 12.2024
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Performed cash, card, and check transactions to complete customer purchases.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Listened to customer needs and desires to identify and recommend optimal products.
- Engaged in friendly conversation with customer to better uncover individual needs.
Casual Sales Assistant
PetBarn
02.2023 - 03.2024
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Assisted customers with prompt and polite support in-person and via telephone.
Education
Diploma of Travel And Tourism -
Torrens University Australia
Brisbane, QLD02-2026
Completion of Year 12 -
Sacred Heart College
Geelong, VIC2022
Skills
- Cash Handling
- Sales expertise
- Teamwork
- Safety Oriented
- Problem Solving
- Time management
- Trustworthiness
- Works well under pressure
- Physically fit to assist
- Professional
- Positive Attitude
- Flexible
References
Layla Ash
Supervisor at Bunnings Warehouse Gympie
Phone: 0413164266
Email: laylajayne2002@gmail.com
Timeline
Aviation Protection Officer
Trident Services
12.2024 - Current
Part Time Sales Assistant
Bunnings Warehouse
04.2024 - 12.2024
Casual Sales Assistant
PetBarn
02.2023 - 03.2024
Diploma of Travel And Tourism -
Torrens University Australia
Completion of Year 12 -
Sacred Heart College
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