Ashton Gregson
Cherrybrook,NSW
Summary
Motivated customer service team member with 2 years of experience; dedicated team player with effective interpersonal communication and collaborative team-building skills. Trained in handling complaints, orders, maintaining a clean work environment, and connecting with coworkers.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Customer Service Team Member
KFC
Sydney
01.2022 - Current
- Handling online, front counter, and drive-through orders
- Packing orders; food and drinks
- Resolving product problems by clarifying customer complaints and selecting the best solution to solve problems.
- Offering friendly and efficient service to customers, and handled challenging situations.
- Serving customers and following outlined steps of service.
- Food handling
- Cleaning and maintaining work environment (i.e. cleaning up spills, wiping down benches, mopping the floors, taking garbage out)
Education
Graduation
Cherrybrook Technology Highschool
Cherrybrook, NSW10.2024
Skills
- Effective Customer Communication
- Understanding Customer Needs
- Collaborative Relationships
- Building Strong Relationships
- Product Knowledge
- Cultural Awareness
- Conflict Resolution Techniques
Certification
- Completion of retail 3 certificate in food service (see attached document)
Timeline
Customer Service Team Member
KFC
01.2022 - Current
Graduation
Cherrybrook Technology Highschool
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