Accomplished Administrative Assistant and Disability Support Worker with a proven track record at Healthscope, enhancing client independence and managing sensitive information with utmost confidentiality. Skilled in Independent Living Support and Professional Communication, adept at fostering client relationships and ensuring safety. Demonstrates exceptional problem-solving abilities and a commitment to improving client quality of life.
Hi, I’m
Ashwin Singh Patel
Truganina,VIC
Summary
Overview
2
years of professional experience
1
Certification
Work History
NDIS PROVIDER
Administrative Assistant
06.2024 - 09.2024
Job overview
- Answered multi-line phone system, routing calls, delivering messages to staff and NDIS Participant.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client & support worker inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and ShiftCare management..
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Assisted in onboarding new support Workers, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Managed filing system, entered data and completed other complicated tasks.
Healthscope
Disability Support Worker
01.2023 - 06.2024
Job overview
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Drove clients safely to social activities and appointments.
- Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
- Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
- Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
- Maintained safety with tidy, clean, and hazard-free home environments.
- Kept detailed daily logs with care actions, patient behaviors, and incidents.
- Delivered exceptional personal care services, including bathing, dressing, grooming, and feeding assistance.
- Provided emotional support to clients during challenging times, fostering resilience and coping skills.
- Improved client independence by developing personalized support plans tailored to individual needs and goals.
Education
Australian Education & Career College Melbourne, VIC
Certificate III from Individual Support (Ageing & Disability)
02.2024
University Overview
Skills
- Independent Living Support
- Administrative Support
- Strong Problem Solver
- Professional Communication
- Disability Services
- Client Confidentiality
- Disability Awareness
- Risk Assessments
- Emotional Support
- Team Leadership
- Safety Management
- Client Transportation
- Client Needs Assessment
- Community Integration
- Progress Documentation
Certification
- CERTIFICATE III
- NDIS SCREENING CHECK
- NDIS WORKERS ORIENTATION
- FIRST-AID & CPR
- WORKING WITH CHILDRENS CHECK
- FOOD HANDLING
- FULL AUSTRALIAN DRIVING LICENCE
- NATIONAL POLICE CHECK
- INSURANCES
Timeline
Administrative Assistant
NDIS PROVIDER
06.2024 - 09.2024
Disability Support Worker
Healthscope
01.2023 - 06.2024
Australian Education & Career College
Certificate III from Individual Support (Ageing & Disability)
- CERTIFICATE III
- NDIS SCREENING CHECK
- NDIS WORKERS ORIENTATION
- FIRST-AID & CPR
- WORKING WITH CHILDRENS CHECK
- FOOD HANDLING
- FULL AUSTRALIAN DRIVING LICENCE
- NATIONAL POLICE CHECK
- INSURANCES
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