Asma Khanam Sarmin
Carlton,Australia
Summary
Dedicated and enthusiastic recent graduate with a Master of Data Science from Charles Darwin University. I am a fast learner, and a reliable individual committed to fulfilling responsibilities with excellence. I possess strong communication skills, enabling me to build and maintain effective relationships. I am eager to expand my knowledge and skills, consistently seeking opportunities for growth and professional development
Overview
6
6
years of professional experience
1
1
Certification
Work History
Customer Service Team Member
Woolworths Metro
Woolloomooloo, Australia
02.2022 - Current
- Provided excellent customer service by assisting customers with inquiries, resolving issues, and ensuring a positive shopping experience
- Processed and fulfilled online orders efficiently, ensuring timely and accurate delivery
- Operated point-of-sale systems, handled cash, and processed electronic transactions accurately
Research Intern
Zonda Group
Alexendria, Australia
07.2024 - 10.2024
- Researched Large Language Models (LLMs) and implemented automated resume screening techniques to optimize candidate filtering through keyword matching and parsing
- Developed Python prototypes for LLM customization, enabling AI-driven pre-screening and interview scheduling for healthcare recruitment
- Collaborated with team members to design industry-specific AI solutions, including healthcare-focused job descriptions and screening criteria
- Documented findings in a comprehensive report and delivered a final presentation, highlighting project outcomes and AI strategies to mentor
Teaching Assistance
Department of Electrical and Computer Engineering, North South University
Dhaka, Bangladesh
09.2020 - 12.2020
- Assisted and advised students regarding any academic queries
- Evaluated assignments and quizzes
- Maintained records on students’ assessments results and grades
Junior Librarian
North South University Central Library
Dhaka, Bangladesh
04.2019 - 11.2019
- Data Entry
- Managed databases of library collections and providing technical support for library computers and other equipment
- Helped students regarding required materials for their courses
Education
Master of Data Science -
Charles Darwin University
Sydney, Australia11.2024
Bachelor of Computer Science and Engineering -
North South University
Dhaka, Bangladesh02.2022
Skills
- Data Entry
- Microsoft Office
- Communication
- Python
- SQL
- Power BI
- Multitasking
Certification
- Microsoft Excel – Excel from Beginner to Advanced, Udemy
- Microsoft Power BI Desktop for Business Intelligence, Udemy, In Progress
References
Available Upon Request
Languages
- Bangla, Native
- English, Fluent
- Hindi, Fluent
Timeline
Research Intern
Zonda Group
07.2024 - 10.2024
Customer Service Team Member
Woolworths Metro
02.2022 - Current
Teaching Assistance
Department of Electrical and Computer Engineering, North South University
09.2020 - 12.2020
Junior Librarian
North South University Central Library
04.2019 - 11.2019
Master of Data Science -
Charles Darwin University
Bachelor of Computer Science and Engineering -
North South University
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