Asmar Joma

• Conducting individualized assessments of job seeker's skills, interests and needs to determine suitable job placement opportunities.
• Maintaining up-to-date knowledge of relevant government programs and funding sources related to employment initiatives.
• Maintaining regular contact with clients to track client progress
• Ensuring accurate record-keeping with diligent data entry
• Identifying training resources available within the community that could benefit unemployed individuals seeking employment.
• Providing pre and post employment support
• Reverse marketing candidates to employers
• Networking with local labour market and other service provider personnel such as AMEP and SEE
• Meeting KPIs by placing the required monthly target.
• Identifying barriers to employment and helping to develop strategies to overcome these barriers.
• Answering multi-line phone system, routing calls, delivering messages to staff

• Supported clients to attend appointments or events and took this opportunity to help build their capacity so they can learn about the services offered and how to navigate them independently in the future
• Language support for interactions between clients and internal/externals services and taught clients how to use professional interpreting services when required and provided clients with basic words and phrases in English which they can use to help start them on their Settlement journey
• Transported clients by car or public transport to activities, supervisions, and other appointments they may have. Supported clients to learn about the public transport system and how to use navigation tools.
• Organized and accompanied clients to workshops and information sessions, conducted orientation sessions workshops for clients, interpreted for workshops.
• Accommodation support services: Assisted clients in settling into short term or long-term accommodation. Support clients to inspect properties and learn general accommodation requirements in Australia.
• Supported General Orientation activities: Provided newcomers with information about living in Australia, provided general guidance
• Engaged with Ethnic/Faith communities to provide information about SSI services, arranged information sessions or activities for communities.
• Administration: Wrote clear, concise, accurate, and objective case notes. Using email and Microsoft Office applications to perform basic administration tasks.

• Issued, managed and secured ballot papers in accordance with policy, procedure, and ballot paper principles

• Accounted for ballot papers received and completed compliance documentation

• Assisted voters from culturally and linguistically diverse backgrounds and distributed translated resources where required

• Sorted and counted ballot papers

• Finalized documentation, secured materials, helped tidy up the polling place and undertake other duties

• Visited refugee camps regularly in order to assess living conditions and provide support when needed.
• Interviewed potential clients, collected personal information to determine eligibility for social assistance.
• Empowered clients and families to negotiate with resource providers and make decisions on own behalf.
• Assisted with organizing and conducting community events such as food drives, fundraisers.
• Assisted with administrative tasks including filing paperwork, data entry, and answering phones.