Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Asmita Raya

22 Church Street,Lidcombe,NSW

Summary

Driven hospitality professional, well-prepared for leadership role in dynamic cafe setting. Proven ability to streamline operations and improve customer experiences through effective management practices. Reliable team player with focus on achieving results and maintaining high standards, adaptable to changing needs. Specialized in team development, inventory control, and customer service.

Overview

2
2
years of professional experience

Work History

Cafe Manager

Platform No 5
07.2023 - 10.2024
  • Oversaw daily cafe operations to maintain smooth workflow in both front-of-house and back-of-house areas.
  • Delivered excellent customer service experiences by addressing concerns promptly and professionally.
  • Trained cafe employees to consistently exceed customers' expectations and provide superior service.
  • Established a welcoming atmosphere, maintaining high standards of cleanliness and presentation throughout the cafe.

Barista and All Rounder

Platform No 5
06.2022 - 10.2024
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.

Education

Masters, in Tourism And Hospitality - Hospitality

ICMS
Central
10.2026

Diploma in Hospitality - Hospitality

Queensford College
Parramatta
09.2024

Skills

  • Barista skills
  • Customer Engagement
  • Coffee Shop Operations
  • Customer experience management
  • Staff Management
  • Employee Scheduling
  • Order Management
  • Event preparation
  • Menu Updating
  • Food orders
  • Problem-Solving
  • Safe Food Handling
  • Front of House Management

Languages

English
Professional Working
Hindi
Limited Working
Nepali
Full Professional

Timeline

Cafe Manager

Platform No 5
07.2023 - 10.2024

Barista and All Rounder

Platform No 5
06.2022 - 10.2024

Masters, in Tourism And Hospitality - Hospitality

ICMS

Diploma in Hospitality - Hospitality

Queensford College

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Asmita Raya