Anjolina Naolu
Greenbank,QLD
Summary
Skilled Pharmacy Assistant bringing 1.5 years of experience in community pharmacy environments. Through an administrative role as a professional well-versed in communication and team building, I will effectively provide quality customer service, management of daily pharmacy operations and accurately maintain critical company information. Possessing comprehensive understanding of medication and side effects I am eager to bring my work experience to your team and further expand my pharmaceutical knowledge.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Community Pharmacy Assistant
Mullein Pharmacy
03.2023 - Current
- Provided compassionate support to customers facing challenging health issues, offering guidance on available resources and services within the community.
- Supported implementation of new pharmacy software systems, streamlining workflows for increased efficiency within the team.
- Handled phone inquiries from customers professionally, directing them to appropriate resources when necessary for additional information or support.
- Developed strong relationships with local healthcare providers, facilitating effective communication to improve patient care.
Administration Officer
DDH Graham
12.2022 - 02.2024
- Maintained accurate records, ensuring timely processing of invoices, payments, and financial reports.
- Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
- Updated reports, managed accounts, and generated reports for company database.
- Enhanced overall office productivity through effective staff management and coordination of daily tasks.
Student Volunteer
New Lift Thrift Shop
06.2020 - 07.2020
- Worked in team environment to maintain high levels of productivity.
- Displayed excellent time management skills while balancing academic responsibilities alongside demanding volunteer commitments.
- Contributed to a positive work environment by maintaining professional attitudes and demonstrating respect for all individuals involved in the project.
- Gained operational knowledge and supported departmental needs.
Education
Bachelor of Pharmacy (Honours) -
University of Queensland
Saint Lucia, QLD10.2026
High School Diploma -
Corinda State High School
Corinda, QLD11.2022
Skills
- Prescription Processing
- Healthcare Regulations Compliance
- Patient confidentiality
- Medication Dispensing
- Pharmacy Software Proficiency
- Patient Counselling
Affiliations
- University of Queensland Pre-medical Society
- University of Queensland Pharmacy
- National Australian Pharmacy Students Association
Certification
- Certificate II in Sampling and Measurement
- Certificate III in Laboratory Skills
- Certificate II in Active Volunteering
Timeline
Community Pharmacy Assistant
Mullein Pharmacy
03.2023 - Current
Administration Officer
DDH Graham
12.2022 - 02.2024
Student Volunteer
New Lift Thrift Shop
06.2020 - 07.2020
Bachelor of Pharmacy (Honours) -
University of Queensland
High School Diploma -
Corinda State High School
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