Community Pharmacy Assistant
Kogarah Discount Drug Store
11.2024 - Current
- Provided compassionate support to customers facing challenging health issues, offering guidance on available resources and services within the community.
- Utilized strong teamwork skills while assisting coworkers during peak times or covering shifts when needed due to staff shortages.
- Assisted pharmacists with medication dispensing, ensuring accurate and timely delivery to customers.
- Handled phone inquiries from customers professionally, directing them to appropriate resources when necessary for additional information or support.
- Managed inventory levels with attention to detail, preventing stock shortages or overages that could impact daily operations.
- Participated in quality assurance initiatives, conducting regular audits of pharmacy processes to identify areas needing improvement.
- Reduced medication errors by double-checking prescription labels and cross-referencing patient information before dispensing medications.
- Provided exceptional customer service through active listening, empathy, and problem-solving skills when addressing concerns or complaints.
- Enhanced patient understanding of medications by providing clear instructions and answering questions regarding usage and side effects.
