Tiliah Cheney
Lemon Tree Passage,NSW
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Happy and eager to learn new skills for the job.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Community Pharmacy Assistant
Lemon Tree Passage Pharmacy
10.2019 - Current
- Improved customer satisfaction by providing professional and efficient service in a busy community pharmacy setting.
- Assisted pharmacists with medication dispensing, ensuring accurate and timely delivery to customers.
- Enhanced patient understanding of medications by providing clear instructions and answering questions regarding usage and side effects.
- Maintained a clean and organized pharmacy environment, adhering to safety guidelines and regulations for the well-being of staff and customers.
- Developed strong relationships with local healthcare providers, facilitating effective communication to improve patient care.
- Managed inventory levels with attention to detail, preventing stock shortages or overages that could impact daily operations.
- Provided exceptional customer service through active listening, empathy, and problem-solving skills when addressing concerns or complaints.
- Handled phone inquiries from customers professionally, directing them to appropriate resources when necessary for additional information or support.
- Established trust among patients by maintaining confidentiality when discussing personal medical history or sensitive health issues during consultations.
- Received incoming supplies and stocked in correct locations.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Updated computer system with current customer, payment and inventory information.
- Verified order information against computer database.
Community Pharmacy Assistant
Terry White Chemmart Pharmacy
03.2018 - 09.2019
- Kept pharmacy counter and related areas clean, neat and organized.
- Received incoming supplies and stocked in correct locations.
- Merchandised over-the-counter goods and rotated stock.
- Cleaned the pharmacy in accordance to the policies and procedures.
- Followed instructions well
Education
Certificate III - Health Administration
TAFE (digital) NSW
Online10.2025
Certificate III - Community Pharmacy
Guild Training
10.2023
Certificate III - Retail
Camden Haven High School VET
Port Macquarie, NSW08.2020
Skills
- Medication Dispensing
- Patient confidentiality
- Prescription Processing
- Pharmaceutical knowledge
- Supply Restocking
- POS System Operation
- Receiving incoming supplies
- Document filing
- Drug Inventory Control
- Interpreting orders
- Organizing supplies
- Answering customer questions
Certification
- CPR Certified
- First Aid Certificate
- Current WWC (volunteer basis at the moment but can be changed)
References
Krystal Adams - Current Work Colleague - 0431 545 773
Brittany Svensen - Previous Work Colleague - 0406 441 474
Timeline
Community Pharmacy Assistant
Lemon Tree Passage Pharmacy
10.2019 - Current
Community Pharmacy Assistant
Terry White Chemmart Pharmacy
03.2018 - 09.2019
Certificate III - Health Administration
TAFE (digital) NSW
Certificate III - Community Pharmacy
Guild Training
Certificate III - Retail
Camden Haven High School VET
- CPR Certified
- First Aid Certificate
- Current WWC (volunteer basis at the moment but can be changed)
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