Augusto pantano
Revesby,NSW
Summary
Dynamic and dedicated professional with extensive customer service experience at Family Business. Proven ability to foster relationships and enhance customer satisfaction through patience and empathy. Skilled in cash handling and maintaining cleanliness, contributing to a welcoming environment. Recognized for strong work ethic and team collaboration, ensuring operational efficiency during peak hours.
Overview
5
5
years of professional experience
Work History
Cashier
Family Bussiness
01.2019 - 03.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Vegetable Farmer Volunteer
Person
11.2023 - 01.2024
- Ensured food safety standards were consistently met by adhering to proper handling procedures during harvesting, washing, packaging, and transportation processes.
- Increased employee retention with competitive wages, safe working conditions, and fostering a positive work environment.
- Expanded market presence with attendance at regional farmer''s markets, providing product samples and engaging in informative conversations with consumers about the benefits of locally grown produce.
- Conducted research on emerging trends in agriculture to identify potential new crops or techniques that could improve overall farm performance.
- Reduced pest issues through the use of integrated pest management strategies and organic solutions.
Waitress
Family Business
01.2019 - 03.2020
- Used cash registers and credit card machines to cash out customers.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Collaborated with team members to consistently provide efficient service during peak hours.
Education
High School Diploma -
Model High School of San Juan
UNSJ11-2024
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Team collaboration
- Cleaning and sanitizing
Languages
English
Limited Working
Spanish
Native or Bilingual
Timeline
Vegetable Farmer Volunteer
Person
11.2023 - 01.2024
Cashier
Family Bussiness
01.2019 - 03.2024
Waitress
Family Business
01.2019 - 03.2020
High School Diploma -
Model High School of San Juan
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