Austin Robert Maxwell Smith

Bottleshop Attendant

Cove Tavern

12.2020 - 04.2024

Increased customer satisfaction by providing friendly and efficient service during checkout transactions.
Maintained a clean and organized store environment for an enhanced shopping experience.
Assisted in inventory management, ensuring accurate stock levels and timely reordering of products.
Contributed to increased sales by offering product recommendations based on customer preferences and needs.
Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies at end-of-shift reconciliations.
Provided exceptional customer service, addressing inquiries and resolving issues promptly to maintain high satisfaction rates.
Collaborated with team members to achieve daily tasks efficiently, contributing to a positive work environment.
Maintained up-to-date knowledge on products and promotions, effectively answering questions from customers and colleagues alike.
Operated various equipment safely, including pallet jacks and ladders when performing stocking duties or retrieving items from storage areas.
Improved overall store appearance through diligent cleaning practices such as sweeping floors, wiping down surfaces, removing trash regularly.
Denied alcoholic sales to intoxicated customers and contacted management immediately when issues escalated.
Educated customers on different promotions, spirits and wines to facilitate buying decisions.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Engaged in friendly conversation with customer to better uncover individual needs.

Summary

Overview

Work History

Bottleshop Attendant

Education

High School Diploma -

Skills

Certification

References

Timeline

Bottleshop Attendant

High School Diploma -

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