Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

AVA LYON

Melbourne

Summary

Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive experiences that increase customer loyalty. This extends to experience as a supervisor, being able to run a workplace as well as satisfy customer requests.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Retail Worker /Shift Supervisor

Woolworths Group
02.2022 - 02.2025
  • Worked in supervision roles, which included leading a team in multiple areas of the store, as well as dealing with customer complaints.
  • Kept a productive team that worked at a fast pace, and was able to give instructions in order to complete required jobs.
  • Maintained an organised store environment by restocking shelves and organising displays.
  • Assisted in marketing activities designed to increase customer loyalty and promote sales growth.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Engaged with customers and recommended products based on needs and requests.
  • Answered questions about current promotions and resolved issues according to store policies.
  • Processed returns and exchanges according to company policies while maintaining positive customer relations.

Education

Bachelor of Arts - Politics And International Studies

University of Melbourne
Parkville, VIC

High School Diploma -

Sacred Heart College
Geelong, VIC
11.2024

Skills

  • Time management
  • Workplace safety compliance
  • Problem-solving
  • Relationship building
  • Patience and empathy
  • Sales proficiency
  • Reliability and punctuality
  • Customer service
  • Customer assistance

Accomplishments

  • Academic Excellence award in 2023
  • Year 12 House leader / Student coordinator of arts in year 12
  • Worked across multiple volunteer groups including aged care, disability care and tutoring disadvantaged primary school kids.

Certification

Responsible Service of Alcohol - Ability to sell/distribute alcohol as per Victorian legislation [April 2025 - Now] With / Clear To Work.

Volunteer Working With Children's Check - Ability to work with children in a volunteering setting [March 2025 - Now]

Timeline

Retail Worker /Shift Supervisor

Woolworths Group
02.2022 - 02.2025

Bachelor of Arts - Politics And International Studies

University of Melbourne

High School Diploma -

Sacred Heart College

Similar Profiles

CREATE PROFILE
AVA LYON