Summary
Overview
Work History
Education
Skills
Timeline
Licences
Generic

Ava Waterton

Torquay,VIC

Summary

Customer-focused and dependable with over 5 years of experience across retail, hospitality, cleaning, and education support. Skilled in delivering exceptional customer service, maintaining clean and organised store environments, and supporting smooth day-to-day operations. Known for strong communication, reliability, and the ability to connect with customers to create a positive shopping experience. Passionate about fashion, product presentation, and helping customers find what they need. Committed to delivering results, supporting team goals, and maintaining a positive and inclusive workplace culture.

Overview

6
6
years of professional experience

Work History

Education Support Worker

Torquay P-6 College
Torquay, VIC
04.2025 - Current
  • Work with individual students or small groups to reinforce learning.
  • Provide support to students with learning difficulties, disabilities, or behavioural challenges.
  • Help students stay on task and understand instructions to suit individual learning styles.
  • Present solutions and propose additional options - during moments of student distress, emotional dysregulation, or refusal to follow instructions.
  • Record student progress and behaviour.

Housekeeping Room Attendant

Rimrock Resort Hotel
Banff, Canada
06.2024 - 04.2025
  • Prepared rooms by making beds, replacing towels and amenities, cleaning bathrooms, dusting and wiping furniture, vacuuming and mopping floors, and removing rubbish.
  • Promoted a safe work environment by adhering to health and safety regulations while performing duties.
  • Provided exceptional customer service when interacting with guests during their stay, creating a positive impression of the hotel''s commitment towards excellence.
  • Contributed to positive guest experiences with meticulous attention to detail in all aspects of room cleaning and presentation.

Bakery Assistant

Coles Supermarket
Torquay, VIC
10.2023 - 06.2024
  • Maintained clean, organized kitchen to maximize efficiency and food safety.
  • Washed dishes and sanitized prep area at end of each shift.
  • Stored, labeled, and replenished supplies in compliance with food safety regulations.
  • Decorated baked goods and designed visually appealing displays of finished products.
  • Enhanced customer satisfaction by providing exceptional service and handling special requests for bakery products.

Food and Beverage Server

Jashn Courtyard
Torquay, VIC
08.2023 - 10.2023
  • Provided courteous, friendly service while multitasking in fast-paced environment.
  • Greeted guests warmly to foster welcoming environment.
  • Maintained a clean and organized dining area for an enjoyable guest experience.
  • Served food and beverages promptly with focused attention to customer needs.

Front End Cashier and Grocery Stocker

Ryan's IGA
Torquay, VIC
11.2020 - 07.2023
  • Enhanced customer satisfaction by providing efficient and friendly service during checkout.
  • Maintained a well-organized and clean workstation, ensuring a positive shopping experience for customers.
  • Restocked shelves twice a week.
  • Maintained a visually appealing presentation of merchandise.

Cleaning Assistant

Family Business
Torquay, VIC
01.2020 - 03.2022
  • Used time management and efficient cleaning methods to meet deadlines.
  • Met established regulatory and organisational guidelines mandating cleanliness.

Property Helper

Retreats Victoria
Torquay, VIC
10.2019 - 11.2020

Handled the weekly placement and retrieval of waste collection bins for Airbnb properties.

Education

Surf Coast Secondary College
Torquay, VIC
11-2023

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Attention to detail
  • Time management
  • Communication skills
  • Reliability

Timeline

Education Support Worker

Torquay P-6 College
04.2025 - Current

Housekeeping Room Attendant

Rimrock Resort Hotel
06.2024 - 04.2025

Bakery Assistant

Coles Supermarket
10.2023 - 06.2024

Food and Beverage Server

Jashn Courtyard
08.2023 - 10.2023

Front End Cashier and Grocery Stocker

Ryan's IGA
11.2020 - 07.2023

Cleaning Assistant

Family Business
01.2020 - 03.2022

Property Helper

Retreats Victoria
10.2019 - 11.2020

Surf Coast Secondary College

Licences

  • Working with Children Check - Volunteer
  • Responsible Service of Alcohol Certificate
  • Australian Probationary drivers License
Ava Waterton