Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
15
15
years of professional experience
Work History
Duty Manager
IGA Supermarket
11.2022 - Current
Trained employees in essential job functions.
Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
Mentored and supported junior staff members to apply best practices and follow procedures.
Handled employee-related issues to improve performance, professional conduct, and attendance reliability.
Fence Labourer
Seabrook Contracting
06.2022 - 11.2022
Enhanced fence installation efficiency by proficiently utilizing various hand and power tools.
Delivered high-quality fencing solutions for clients, adhering to industry standards and safety regulations.
Improved client satisfaction by promptly addressing concerns and providing exceptional customer service throughout projects.
Assisted in the accurate measurement and marking of fence lines, ensuring precise installations every time.
Duty Manager
IGA Supermarket
11.2017 - 06.2022
Trained employees in essential job functions.
Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
Tire Fitter
Goodyear Auto Service Centre
02.2016 - 11.2018
Followed safe work practices, which included fall protection and personal protective equipment.
Coordinated movement of materials and equipment to job sites.
Identified equipment and production non-compliance issues and notified foreman to facilitate resolution.
Optimized workflow by organizing tools and materials, providing quick access for team members when needed.
Performed detailed inspections of completed assemblies, ensuring adherence to quality standards and client requirements.
Cashier Supervisor
Woolworths
03.2012 - 02.2016
Built positive relationships with customers to increase repeat business.
Quickly and accurately counted drawers at start and end of each shift.
Trained and coached cashier team members on checkout procedures and strategies to maximize customer satisfaction.
Backed up cashiers and customer service employees on questions such as rules on refunds and defective items.
Fast Food Worker
Kermonds Hamburgers
12.2008 - 03.2012
Greeted customers promptly and took orders to keep flow of traffic moving.
Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
Made change and returned correct cash and coin to patrons.
Promptly resolved customer complaints, escalating major issues to supervisor.